The Oberoi Grand Kolkata Hotel, Kolkata (India) - Deals & Reviews

During our stay at Oberoi, we were pleasantly surprised by the attention to detail and exceptional service. The staff went above and beyond to ensure our comfort and satisfaction. One particular incident stood out when I mentioned my love for the perfume in the oil burner. The trainee at the front office, Gurpreet, made it a point to gift me a bottle of the perfume, even going out of her way to find me. It was such a sweet gesture that made our stay even more memorable. The hotel staff, including Niharika from housekeeping and floor supervisor Neelesh, were extremely courteous and helpful. The level of professionalism and friendliness exhibited by the entire staff is unmatched compared to other hotels we have stayed at around the world. The Oberoi Grand should be proud of their exceptional team.

Although our experience at Oberoi was largely positive, there were a couple of minor drawbacks. The bathroom had a small size, and the placement of the toilet in the middle was a bit inconvenient.

The hotel staff went above and beyond to ensure our stay was enjoyable. They even arranged transportation for us upon arrival. the location of the hotel was perfect, right in the heart of the city and close to all the main tourist attractions. Additionally, the toiletries provided were of exceptional quality.

The dinner at the hotel was disappointing, with a limited spread of food and the taste and quality were not up to par. However, the breakfast made up for the dinner's shortcomings.

I arrived at The Oberoi Grand on Monday evening after a delayed flight. Despite the inconvenience, the check-in process was smooth and the staff were incredibly helpful. They even went above and beyond to assist me when I experienced swelling after dental surgery. From the bellboy to the manager, everyone took care of me, providing me with medication, ice packs, and sweet desserts. Their kindness and attentiveness were truly exceptional. The hotel itself, with its heritage charm, still offers modern amenities and is both clean and comfortable. The food at the hotel is excellent, although slightly pricier by Indian standards. I highly recommend this hotel for its fantastic staff and facilities.

While my overall experience was amazing, the only downside was the check-in process. Despite arriving just 45 minutes after the designated check-in time, we were made to wait for 40 minutes as the rooms were being sanitized.

The hotel is conveniently located in the heart of the city, making it easy to explore nearby attractions and access transportation. the staff at the hotel were friendly and welcoming, always ready to assist with any requests or queries. the rooms were spacious and comfortable, providing a nice retreat after a busy day of sightseeing. Additionally, the hotel offered a variety of dining options, with delicious food that catered to different tastes.

I was disappointed with the condition of the rooms. They appeared outdated and in need of renovation.

During my recent city trip, I had a wonderful stay at a beautiful hotel in central Kolkata. the staff at the hotel were incredibly attentive and went above and beyond to ensure that all of our needs were met. the facilities at the hotel were stunning and well-maintained, particularly the swimming pool which was a great place to relax and unwind. Additionally, the hotel's central location made it easy for us to explore the city and visit popular attractions.

Although our overall experience at the hotel was great, there were a few minor downsides. the view from our room was not as breathtaking as we had hoped, as it overlooked some houses rather than providing a scenic vista.