The breakfast was great with a variety of options to choose from and the staff were very courteous. their location is great and the gym was well-equipped.

Some of the staff seem to lack proper training and attention to detail in cleaning could be improved.

I had a truly memorable stay at Westin Chennai Velachery. The staff went above and beyond to make me feel welcome and comfortable. They even personalized the menu to cater to my dietary preferences, which was a delightful surprise. The room was spacious and well-appointed, offering a peaceful retreat after a long day of exploring the city. The buffet breakfast was outstanding, with a wide variety of fresh and delicious options. The hotel also prioritized sustainability, implementing waste management practices and offering glass bottles instead of single-use plastics. The pool area, although in need of better management, was still a refreshing spot to relax. I highly recommend this hotel for its exceptional service, comfort, and commitment to guest satisfaction.

The hotel is conveniently located near Chennai airport, allowing for easy access to and from the city. Guests also have the advantage of being next to a massive shopping mall, providing plenty of entertainment and dining options. The rooms are clean and well-maintained, with attentive housekeeping staff ensuring a comfortable stay. The service throughout the hotel is excellent, with friendly and accommodating staff always going the extra mile to assist guests. The breakfast area offers a wide selection of delicious food, and the newly opened restaurant, Madras Kitchen Company, impresses with its competitive pricing and quality dishes.

One reviewer mentioned that there may be a need for attention to maintenance in some areas of the hotel, such as shower fittings and faucets.

This hotel is a true luxury experience. the staff is amazing and very helpful. the rooms are spacious and clean, and the exclusive amenities are a great touch. the spa and wellness centre is excellent with many options available for your relaxation. the rooftop pool is also a standout feature, with plenty of sun loungers to relax on while soaking up the sun.

The only negative aspect I encountered was the service at the front desk, which was a bit slow at times. this minor issue was quickly resolved and did not detract from my overall experience at this hotel.

Excellent service. Staff went above and beyond. Delicious food. Convenient location near shopping mall. Clean and well-maintained facilities.

The staff were courteous, kind, and helpful. The breakfast spread was amazing. The rooms felt fresh, clean, and cozy. The location was perfect, with a mall and restaurants within walking distance. The pool had a nice view.

It was all superb.