The rooms were spacious and clean, with comfortable beds and a good layout. The staff were friendly and helpful, offering recommendations and tips for getting around the city. The location was great, with easy access to cafes, malls, and a grocery store. The hotel facilities, including the swimming pool and gym, were well-maintained and enjoyable.

Felt safe and secure, no complaints.

I recently stayed at Kristal Hotel for my trip to Jakarta. The staff were incredibly friendly and hospitable, especially Rini in the Deli. The refurbished 3-bedroom apartment I stayed in was spacious and clean. The hotel is situated in a nice neighborhood, close to Pondok Indah Mall, PI Waterpark, and Golf. Additionally, the hotel is conveniently located near Hero Supermarket and 7-Eleven.

I would be happy to recommend this hotel.

Friendly staff, easily extended stay, well-equipped suite, nice toilets, complimentary drinks, free gym. Large, clean room, comfortable bed, great shower. Resort-like swimming pool, excellent breakfast buffet, good food. Ambiance with greenery, big fitness center with sauna, near entertainment/shopping centers. Safe location, Hero supermarket, nice noodle place, donut, Starbucks nearby.

I had an amazing stay at this hotel. The staff were friendly and helpful, and the hotel facilities were fantastic. The gym was great, with excellent classes throughout the day. The pool was also a highlight, and my kids loved it. The location was perfect for me, as it was not in the crowded area of the city and was easily accessible to the tower where the reception is located and the toll road. The cleanliness of the hotel was also top-notch.

Friendly staff, excellent gym and classes, great pool, convenient location near Jakarta Intercultural School.

Nothing bad to say.

We spent our New Year's Eve in a hotel located in a prime area. the room was spacious and the breakfast offered a decent variety of food. the gym was equipped with modern machines and the pool was clean.

Our experience was less than satisfactory. the employees were impolite, unwelcoming and unhelpful.

We recently stayed at this hotel and were impressed with the luxurious accommodations. The room was spacious, clean, and had all the amenities we needed, including air conditioning, a mini-bar, and a sitting area. The staff at the receptionist were friendly and helpful, providing us with great recommendations for places to eat and visit. The hotel also had a beautiful outdoor swimming pool and a relaxing spa and wellness center. We enjoyed spending time in the garden area and taking advantage of the 24-hour room service.

Highly recommend this hotel to friends.

The staff at the counter was extremely friendly and helpful, making the process of extending my stay and later canceling it easy and convenient. The room was clean, comfortable, and well-equipped with a kitchen, dining table. The toilet and shower area were nice, and complimentary drinks were provided. The gym was free and well-maintained, and the location was fantastic with a supermarket nearby. I would highly recommend this place for its helpful staff, comfortable rooms, and great amenities.

Felt like being home, no reason to complain.