Great location, helpful staff, spacious rooms, clean facilities, delicious food, fantastic pool.

Everything was fantastic.

The hotel's location is fantastic, being near a department store and multiple malls. This makes it convenient for shopping and entertainment in the city center. The proximity to the mall is especially nice, as it provides easy access to various amenities. Additionally, the hotel offers a wide range of options for breakfast, ensuring that guests have plenty of choices to start their day.

Some staff members had poor attitudes towards customers, which could be improved.

Room is cozy and clean. Games provided for kids at the pool. Good location, near a department store. Breakfast has a wide range of options. Has a small playground for kids.

The hotel had spacious and clean rooms, with lovely decor. the breakfast was great, with a variety of delicious food to choose from. the location was convenient, with plenty of restaurants and malls within walking distance.

We were pleasantly surprised by the coziness and cleanliness of our room. It provided a comfortable and relaxing atmosphere for our stay. The hotel also goes the extra mile by providing games for children in the swimming pool area, making it more attractive and enjoyable for families. Our requests for a high floor, non-smoking room, and non-smoking floor were accommodated, ensuring a pleasant and hassle-free experience. The hot water worked fine, and the location of the hotel is very strategic, being in the heart of the city and close to malls and entertainment venues such as a water park. Check-in was smooth, and the room was soundproof, allowing us to rest well.

I had a great stay at Mercure! The staff at the entrance greeted me warmly and the hotel's location was perfect with easy access to malls and restaurants. The breakfast offerings were delicious, especially the croissants. Although there were a few minor issues with the wifi, electricity, and smelly toilet, I would still recommend this hotel for both business and leisure purposes. a cozy and good experience worth the money.