As a light sleeper, I was impressed with the cleanliness and comfort of the hotel. The staff were friendly, helpful, and went above and beyond my expectations. One staff member named Dady even served as a driver and recommended a great seafood dinner spot, Golden Prawn. During the journey, Dady shared a lot about Indonesian culture and made sure we were satisfied with the service. His sincerity and kindness left a lasting impression on us.

Felt incredibly comfortable during my stay, no complaints whatsoever.

Hassle-free and fast check-in. Attentive front desk staff. Two card keys provided for convenience. Comfortable and clean room. Complimentary snacks and drinks in mini fridge. Clean and well-equipped toilet. Awesome breakfast with a variety of options. Convenient location for shopping and dining

Nothing for me.

Conveniently located near a mall and spas, making it perfect for a relaxing stay. Breakfast spread is impressive and the staff at the reception have great customer service. Close to street food options and the rooms are equipped with new facilities. The hotel prepared well for busy periods, ensuring a satisfying breakfast experience.

The location of Nagoya Hill Hotel is incredibly convenient, just a short walk away from the shopping center. The breakfast spread was great, with a variety of Asian dishes that made me feel right at home. The staff was friendly and accommodating, especially the duty manager who ensured my room was thoroughly cleaned after I raised concerns about dust. I would recommend this hotel for its location and comfortable stay.

I had a delightful stay at this luxurious hotel near the famous mall. The location couldn't be better, just a few steps away from the shopping center. The rooms were clean and modern, providing enhanced comfort. I was impressed by the excellent service from the staff. They were polite, courteous, and always greeted me with a smile. I appreciated their willingness to cater to my special requests. The hotel also offered a variety of convenient services, including room service, car hire, and laundry. I had a fantastic experience at this hotel.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The staff's friendly and reliable nature, combined with the hotel's excellent location and services, make it the perfect choice for a holiday getaway.

The hotel's breakfast spread was impressive with a variety of dishes and tasty beverages. the location was ideal, close to shopping and entertainment. I was pleasantly surprised by the complimentary toothbrush and shaving kit in the room.

The price was slightly steep in comparison to other hotels in the area. the check-in process was a bit slow and there were not enough seats in the lobby while waiting.

The hotel is conveniently located near many shopping places, making it a great choice for avid shoppers. It is right next to a mall and there are massage centers and salons nearby. The staff is friendly and the service is great. The breakfast served is delicious and there are ample options to choose from. The rooms are spacious and well-equipped, ensuring a comfortable stay.

There were slight issues with cleanliness as there were black mole discolourations on the walls behind the bed frame.