The value for money at the hotel was great, with spacious and clean rooms. The location was perfect, right in front of the beach and next to a shopping center. The staff were incredibly helpful and friendly.

The morning meal could be improved with more variety.

I had an amazing stay at this hotel! The value for money was great and my room was spacious and well-designed. The location was perfect, just a short walk to the beach and a mall nearby. The staff were incredibly hospitable and attentive, especially Elis and Gusadi. The breakfast spread was delicious, with a wide variety of options to choose from. The cleanliness and WiFi were also excellent. I highly recommend trying the Balinese massage at the spa.

Great location, ocean views, friendly staff, clean rooms, excellent breakfast variety.

The value for money was great and the room was comfortable. The location was perfect, right next to the Beachwalk mall, and the staff treated me very well.

The breakfast offerings could have been more diverse.

Clean rooms, spacious, cozy bed, courteous staff, excellent room service, cute restaurant set-up, buffet breakfast, beach access

Nothing that I didn't like

I recently stayed at a beautiful resort in Kuta and had a wonderful experience. The staff were amazing, always friendly and eager to assist. The room was clean and comfortable, with a spacious bathroom. The restaurant had a great ocean view and the breakfast selection was excellent. The location was perfect, with easy access to the beach. I highly recommend this hotel for a memorable stay.

Spacious rooms, friendly staff, great location near Kuta beach & Beachwalk Mall. Manager addressed a water leak issue promptly. Baby-friendly amenities available. Rahde provided excellent service when we needed to switch rooms due to nearby construction noise. Amazing ocean view from our room and delicious food at The Bene restaurant.

We had an amazing stay at this hotel. The room was spotlessly clean, and they maintained it daily. The hotel facilities were top-notch, including a beautiful pool and a bar overlooking the ocean. We loved the convenient location, being close to the beach and a shopping mall. The breakfast was exceptional, with a wide variety of delicious options. But what really stood out were the staff - they went above and beyond to make us feel welcome and special. From accommodating late night arrivals to providing excellent service, they made our stay truly memorable.

Nothing.

We had a great stay at Sheraton! We were impressed by the prompt and efficient response of their 24-7 doctor when my husband fell ill during our stay. The breakfast buffet was delicious with lots of variety. we recommend this hotel.

During our stay at this hotel, we were delighted to discover the breathtaking view from our room. We spent hours on the balcony, mesmerized by the beautiful ocean waves and the sound of the crashing water. The room itself was spacious and clean, providing a comfortable retreat after a long day of exploring. The breakfast options were delicious and varied, with something to suit every taste. our experience at Sheraton Kuta was truly memorable, and we would definitely recommend it.

Exceptional staff, great location, spotless cleanliness, peaceful and comfortable.

Excellent service, friendly staff, convenient location near shopping mall and beach. Clean and well-maintained rooms with comfortable beds. Great breakfast buffet with a variety of options. Beautiful swimming pool with ocean view. a fantastic stay.👍

The staff were incredibly polite and accommodating, going above and beyond to make me feel welcome. I was pleasantly surprised by the beautiful towel crafts left in my room by the housekeeping staff. The sea view from my room was absolutely stunning, and being able to enjoy it every day was a highlight of my stay. The breakfast was delicious, with a wide variety of options and the ability to request specific dishes and drinks. Lastly, the spa treatment I received was top-notch and left me feeling relaxed and rejuvenated.

Amazing hotel with spacious rooms, friendly staff, great location. Fastest service ever. Wonderful experience. Super courteous hospitality. Family was too happy and satisfied. Very happening place. Warm reception from Mr. Harry. Friendly greeting from Nita in F&B.

Nothing that I didn't like.

Very nice location in Kuta near to everything. Good value. Good breakfast. Good coffee. Nice room view. Free room upgrading if possible. Staff are amazing and helpful. Big mall beside the hotel.

Can honestly say there wasn't anything not to like.