Splendid views from my paid Deluxe room, and the heavenly Levantine cuisine at Olea truly stood out. The attentive staff were always ready to go the extra mile, making my stay even more enjoyable. The hotel's central location and opulent amenities provided the perfect setting for a memorable stay in Dubai.

The room design was a letdown compared to my previous experiences, and the hotel taxi's cash-only policy was inconvenient.

The newly refurbished Executive Grand Deluxe room at Kempinski Hotel Mall of the Emirates was just so cozy and welcoming. The Arabian design elements added a touch of charm, and the separate study and living room area made it feel like a home away from home.

I found the lighting in the room a bit dim for my taste.

I keep returning for the superb service and convenience. On my first stay, the staff helped me locate a currency exchange. The hotel has everything I need, from Wi-Fi and 24-hour room service to spa facilities and children's play area. Perfect for my city break.

At the European-inspired café, I indulged in a delightful Parisian breakfast at a reasonable price of AED 65 per person. The classic elegance of the lobby and the delicious pastries transported me to the streets of Paris, making for a truly charming start to the day.

Slow concierge service at checkout.

The hotel and service were excellent. Rooms and bathrooms were always clean. Convenient location attached to a mall. Easy access to metro station.

Couldn't find any faults at all.

The location was perfect with easy access to the mall. The cleanliness of the hotel was impressive and the staff were incredibly helpful.

The staff are friendly and helpful, beautiful room design and decoration, great breakfast menu, impeccable service, convenient location attached to Emirates Mall.

Nothing for me.

Located inside a shopping mall, which makes it easy to access numerous shops and restaurants. Rooms come with great facilities including a comfortable bed, a separate shower and bath. Breakfast was world class with a variety of options to choose from.

The staff at times appear to be unresponsive and unattentive.

The hotel's cleanliness was outstanding, with rooms and public areas maintained to a high standard. The hotel facilities were top-notch, especially the gym which provided small touches like earphones. The hotel's location was perfect for both business and leisure travelers, with easy access to the mall through a connected entrance. The staff were friendly and always ready to help, providing exceptional service throughout my stay.

Can't fault the property in any way.

As a frequent traveler, I often seek convenience and proximity during transit, and the Kempinski Hotel Mall Of The Emirates delivered just that. Located a mere 0.5 km from the renowned Mall of the Emirates, it provided easy access to shopping and dining experiences, making my brief stay quite enjoyable. its strategic positioning, just 25 km from Dubai Creek SPB and 16 km from Financial Centre, further enhanced its appeal for travelers seeking transit convenience.

The compact size of the room was a slight disappointment, requiring careful navigation within the space.

The staff were incredibly friendly and the attention to detail was top-notch. The hotel facilities were excellent and the cleanliness was on par with the best hotels I’ve stayed at. I also loved the convenient location within Mall of Emirates, right next to the Ski area. The views from the room were nice and the breakfast options at K-Grill were plentiful, especially for vegetarians.

The only minor issue I encountered was the limited internet speed.

The hotel had great amenities and facilities to offer. The room was comfortable and had all the necessary amenities for a pleasant stay. The location of the hotel was perfect, right next to a popular shopping mall and close to various attractions. Additionally, the staff were friendly and helpful, making the check-in process smooth and ensuring that our needs were met.

The breakfast buffet was not up to par. The staff seemed to be disorganized and not properly managing their tasks, resulting in a chaotic dining experience.

Our stay at Kempinski was amazing! The location is perfect, we had direct access to the Mall of the Emirates. The room was spacious and very clean. We loved the breakfast and the service was exceptional. We'll definitely book again!

We loved the convenient location, connected to the mall with easy access to shops and restaurants. The staff was absolutely amazing, especially Mark, Shwe, and Mariam. They went above and beyond to make us feel welcome and took excellent care of our daughter. Outstanding service and outstanding people!

We felt very happy with our stay, no complaints.

The Kempinski hotel Mall Of The Emirates' Executive Grand Deluxe Rooms are exquisite, merging modern style with Arabian design. The bathroom was fantastic, adorned with luxurious marble and high-end amenities, providing a truly luxurious experience.

I found traces of hairs in the bidet and bathtub, suggesting inadequate attention to detail in cleaning.