Great breakfast with a wide variety of delicious food. Convenient location for exploring the city and nearby attractions. Friendly and helpful staff who provided excellent service during our stay.

Overpriced Wi-Fi and unreliable air conditioning. The cost of Wi-Fi should be included in the room rate, as it is in most hotels.

Great value for money, comfortable and clean room. The location was convenient, with plenty to do and see nearby. The staff at Leonardo Plaza Hotel were friendly, helpful and efficient throughout our stay.

The breakfast experience could be improved with better attention to the condition of the kettle provided in the room.

Our room had an amazing view of the Old City and the breakfast was delicious with a wide variety of dishes. Despite minor maintenance issues, we had a comfortable stay and the staff was accommodating. I would recommend this hotel.

The hotel's location allows for easy access to many tourist attractions near the Old City, making it a great base for exploration. Additionally, the breakfast was particularly noteworthy, with a variety of options to choose from.

Some guests encountered issues with communication and organization, which detracted from an otherwise enjoyable stay.

Great staff, prompt service. Delicious lobby food, fresh sandwiches. Convenient location and strong security. Good value.

We had an amazing stay at this hotel in Jerusalem. The staff was incredibly helpful and friendly, especially the Guest Relations Manager, Ronit, and the front desk staff, particularly Shrouq. They went above and beyond to ensure our comfort and were always ready to assist us with any needs we had. The hotel's restaurant staff was also exceptional, providing a delicious buffet for breakfast and dinner, and even delivering meals to our room when requested. The cozy atmosphere of the hotel made us feel right at home, and the location couldn't have been better, with easy access to stores, restaurants, and markets in all directions.

All was perfect.

I gotta say, the value for money at this place was really good. The room was spacious, clean, and super comfortable. Plus, the location was spot on, right in the middle of all the shops and restaurants. But what really stood out was the staff. They treated us like VIPs, especially Ronit, the Guest Relations Manager, and Shrouq at the front desk. They were always there to help and make sure we had everything we needed. The restaurant staff was also amazing, bringing our food to our room whenever we wanted. We loved the cozy feel of the hotel and didn't want to leave.

The only thing that could make the breakfast better is if they cleared the tables more promptly after guests left. It was a bit of a mess sometimes, and we had to find a cleared table ourselves.

We were delighted with the outstanding breakfast at Leonardo Plaza Hotel. The variety of food offered was impressive and the quality was exceptional. The friendly and attentive staff made our dining experience even more enjoyable. I highly recommend this hotel for its excellent breakfast experience.

Staff friendly, diverse breakfast, comfortable bed, renovated rooms, clean bathroom.

Nothing, it is perfect.

We stayed at Leonardo Plaza for 6 nights and it was an amazing experience. The staff, especially Ronit, Bar, and Moustafa Anati. The food was delicious, and the proximity to the Old City made exploring easy. The gym was adequate, and the overall service was top-notch. We felt like we were at home and will definitely return in the future.

Would recommend this hotel.

Our first stay at Leonardo Plaza Hotel exceeded expectations. The courteous staff made us feel welcomed, and the exceptionally clean rooms were a delight. We enjoyed a gourmet buffet breakfast in a beautiful dining room, and the service was top-notch. Special mention to the friendly woman who warmly welcomed us as we were leaving. The Leonardo Plaza definitely made our trip extra special!

100% Recommend this hotel.

We had a fantastic stay at Leonardo Plaza Hotel. The staff was dedicated and made us feel like home. The rooms were spacious and comfortable, and the services provided were excellent. The hotel is centrally located, within walking distance of attractions, restaurants, and sites of interest. It was a safe location, allowing us to freely explore the surroundings. The breakfast buffet was phenomenal, offering a wide variety of delicious options. The housekeeping staff was very helpful, and the gym and pool area were great amenities. We will definitely be coming back!

I would recommend this hotel.

This hotel was a great value for the money. The staff was incredibly attentive and provided exceptional service. The location was perfect, just a short walk away from the Old City, and the rooms were spacious and comfortable with lovely scenic views from the balcony. The breakfast was included and had a wonderful variety of foods to choose from.

All was good, nothing to improve.

Great location near popular sites and restaurants, making it convenient to explore the city. The hotel staff provided excellent service and were very friendly and helpful throughout our stay. The rooms were clean and tidy, with only a few minor maintenance issues that were promptly fixed. The pool area was well-maintained and a pleasant place to relax.

The breakfast offered limited non-dairy options and some of the food felt stale. The coffee served was not of good quality.

Conveniently located near major attractions and restaurants. Spacious and comfortable rooms with refrigerator and coffee/tea facilities. Friendly and attentive staff. Lavish breakfast buffet with a variety of options. Clean and well-maintained swimming pool.