The hotel offers great value for families with small kids, with spacious rooms and comfortable beds. The heated saltwater swimming pool is perfect for a fun and relaxing time. The friendly staff provide excellent service. Valet parking is available for a small fee. The hotel's location is convenient, within walking distance to the Skytower. The restaurant serves amazing food.

Felt incredibly well taken care of, no complaints at all.

Great value for money with a well-appointed room and the most comfortable bed ever! Excellent central location, close to everything. Staff provided friendly and excellent service, accommodating our requests for late checkout and an upgrade.

Breakfast option could be improved, as the coffee tasted of chlorine.

The bed at Citylife was incredibly comfortable, providing the best night's sleep I've ever had. I woke up feeling refreshed and rejuvenated, ready to explore the city. The breakfast spread was delicious and the staff were attentive, ensuring we had a great start to our day. The central location allowed us to easily stroll to the nearby Sky Tower and other attractions. I highly recommend this hotel for its comfort and convenience.

Convenient location with easy access to transportation and attractions. The SkyBus drops off right in front of the hotel, making it incredibly convenient for travelers. There are also plenty of restaurants and shops nearby, including a large grocery store just a block away. The hotel itself has good amenities, including a small indoor pool and fitness area. The staff are friendly and the WiFi is reliable. I had a great stay and would recommend this hotel for its convenience and central location.

Perfect location, friendly and helpful staff, comfortable and clean room, variety of dining options, upgraded to larger suite.

Nothing, all great.

The hotel is conveniently located in the heart of the city, making it a perfect base for exploring all that the CBD has to offer. It is within walking distance of an abundance of restaurants around the marina, allowing for a wide range of dining options. Additionally, the ferry terminals are easily accessible, allowing for convenient excursions to nearby islands. The rooms are comfortable and well-equipped, providing a pleasant stay for guests. The breakfast buffet offers a satisfying start to the day, with a variety of options to choose from.

There have been some reports of inconsistent room servicing, with some guests experiencing delays in having their rooms cleaned or receiving clean towels.

Excellent location, with airport shuttle bus downstairs. Many stores, restaurants, and supermarkets nearby. Clean and comfortable room with good view of CBD. Environmentally friendly with waste and recycle bins.

We absolutely loved this place! The central location was perfect for exploring the city and the staff provided amazing service with information on local services and things to do. The room amenities were impressive, with a sitting area, flat-screen tv, and a washing machine for convenience. The indoor swimming pool and fitness centre made staying healthy easy, while the bar/lounge area provided a great spot for a drink. Top-notch service and a comfortable stay overall.

We recommend this hotel to family and friends without reservation, simply put, it was an amazing stay.

Loved the convenience of having a mini-market nearby and the location was perfect for exploring the city. Staff was friendly, professional and allowed us to check-in early and store our luggage before the room was ready. The room itself was spacious and comfortable and we even received a free room upgrade!

Nothing really stood out as a negative during our stay. Perhaps the only thing that could have been better was the view from our room, but that is just being picky.

We had a great time staying in the heart of the city. The location was perfect for our needs, with Queen Street and nearby attractions like High Street and Chancery within walking distance. The room was comfortable and the staff were helpful. We also enjoyed a delicious buffet breakfast and had a fantastic view of the city from our window.

The noise from neighboring rooms was a bit disruptive at times.

During my stay, I found the hotel to be incredibly clean and well-maintained. The facilities were top-notch, especially the warm pool and well-equipped gym. Additionally, the location was unbeatable, right in the heart of the city with plenty of nearby attractions. The staff were extremely friendly and went out of their way to assist me.

Everything was fantastic.

We loved the spaciousness of the apartment and the stunning city view. The hotel's central location on Queen Street was perfect, with easy access to shops, art galleries, and entertainment areas like Wynyard Quarter and Viaduct. The helpful and friendly staff made our stay even more enjoyable. Additionally, the convenient shuttle service to the airport was a great bonus.

Nothing to fault. The hotel exceeded our expectations in every way.

I recently stayed at Citylife for a short visit and it was perfect for my needs. The location was great, close to the water and everything was within walking distance. The staff were friendly and efficient, and I loved the idea of the 'Goodie Bag' for unused toiletries. The room was modern and spacious, with great facilities and a comfortable bed. The central Auckland view of the top part of the Sky Tower was a nice touch. Good wifi access and valet parking option made the stay even more convenient.

I would be happy to recommend this hotel.