We had a wonderful stay here at this luxurious hotel! The location, right in-and-around the square, was perfect with a lovely atmosphere. The staff provided exceptional service, from the moment we arrived until the time we left. The room amenities were top-notch, with heating, air conditioning, and even tea and coffee facilities. The hotel also had a fantastic dining restaurant where we enjoyed a delicious continental breakfast each morning. The leisure facilities, including the outdoor swimming pool, were a great addition to our stay. we had a fantastic experience and would highly recommend this place to families looking for a comfortable and enjoyable stay.

The hotel is perfectly situated near the city center, making it convenient for exploring the town. It is also just a short walk away from the train station, making it easy to travel to other nearby cities. The rooms are spacious and updated, providing a comfortable stay. The breakfast offered is plentiful, with a variety of options to choose from. Additionally, the rooftop pool offers breathtaking views of the surrounding area.

In our room, the air conditioning was just okay and couldn't be lowered below 15°C.

Enjoyed a relaxing stay at a centrally located hotel with easy access to attractions. The pool terrace provided stunning views of the surrounding mountains. Clean, spacious room with efficient air conditioning. Plentiful and tasty buffet breakfast. a great base for exploring Tuscany.

I felt like a queen surrounded by intact city walls, elegant Art Nouveau buildings, and regenerating thermal waters. The panoramic terrace swimming pool was the cherry on top.

The museum dedicated to Leonardo da Vinci was so boring, I almost fell asleep standing.

Charming hotel, attentive staff, good food, convenient location for day trips, rooftop pool, delicious breakfast, clean and new towels

For us it was ideal.

Convenient location, comfortable bed, nice shower. Good breakfast with friendly staff. Enjoyed evening swim in rooftop pool. Free street parking available.

Awesome breakfast with lots of options and a great spread of tasty international food. the hotel is located in a prime location, with easy access to nearby attractions and amazing local restaurants. the room was incredibly clean and spacious, perfect for a business trip.

The rooftop pool was quite small, making it difficult to find a spot to relax. there were not many amenities offered at the pool, so guests needed to bring their own refreshments and shade.

The hotel had a perfect location, friendly staff, clean rooms, and a great breakfast selection. The bar and terrace were enjoyable, and the room had useful amenities like a fridge and safe.

Can't think of anything.

Lovely location, rooftop pool with a view, clean rooms. So posh!

Aged carpets, a rude gentleman at breakfast. Oh, what a treat!

Friendly staff, good English. Excellent breakfast. Close to train station. Perfect triple room, spacious and comfortable. Terrace with nice street view. Good location near Pisa and Lucca. Fabulous breakfast with tasty options. Big, clean room and bathroom. Great breakfast terrace. Excellent and friendly staff. Must-visit rooftop pool with amazing views. Secured parking available. Well-situated hotel with friendly staff. Clean and modern room. Lovely shower. Great breakfast selection. Happy hour at the bar with outside seating. Quiet room for easy sleep. Good air conditioning and amenities. very happy with the hotel.