The location of the hotel was fantastic, just a few minutes' walk from St. Mark's Square and easily accessible to other attractions in Venice. The staff were friendly and helpful, making check-in and check-out a breeze. The hotel also had a nice little terrace on the top floor where you could relax.

We felt happy with our stay and had no reason to complain.

A great location in the heart of the city, just a short walk from all the main attractions. The room was small but clean and had all the necessary amenities. The staff at the reception were friendly and helpful, providing us with a map and recommendations for nearby restaurants. I would recommend this hotel for its convenient location and comfortable rooms.

The hotel is conveniently located in the heart of the city, making it close to everything one needs in Venice. The rooms are a good size and come with modern bathrooms. The hotel offers a free breakfast, albeit small, and there is a safe in the room for guests to use. The hotel is also situated near a gondola stop, providing a unique experience for travelers.

The hotel lacks cleanliness and upkeep, with a musty smell in the rooms.

Convenient location, close to water bus station and main attractions. Good breakfast included. Helpful staff. Quirky Venetian bathroom a highlight. Friendly domestic atmosphere with a sleeping black cat.

I had a fantastic stay at a hotel in a great location in Venice. The hotel was tucked away behind a famous landmark, making it convenient for exploring the city. The room I stayed in had a spacious tub/shower combo, which was a pleasant surprise given the typical size of Italian bathrooms. The hotel also had no canal bridges between it and a water taxi stop, making it easy to navigate with luggage. I would definitely recommend this hotel.

Great value for the price! The hotel's location was perfect for exploring the city, just a short walk from all the main attractions. The room was spacious and had a typical Venetian style, which added to the charm of our stay. The breakfast offered a wide variety of options, from croissants and cold meats to cereals and yogurt. It was a fantastic way to start our day of exploring.

The front desk staff were not very helpful and seemed indifferent to our requests. We asked about a patio and received a vague response.

In my opinion, the best aspects of this hotel were its perfect location and the helpfulness of the staff. The hotel is situated in a very quiet back street near St Mark's Square and is also conveniently close to the San Zaccaria waterbus landing. It was so close to everything that I could easily explore the city on foot or catch a water bus to other parts of this beautiful city. The hotel facilities were clean and well-maintained, and the breakfast provided was delicious and had a great variety of options to choose from. The staff were professional and friendly, making my stay even more enjoyable.

Nothing to mention.

We had a great stay at Castello! The location was excellent, just 2 minutes from San Marco. The staff were very helpful and accommodating, even changing our bed arrangements and allowing us to store our luggage before check-in. The decor was nice and traditional, creating a pleasant atmosphere. The room was comfortable, clean, and quiet, and the internet connection was good. We would definitely choose to stay here again when visiting.

Excellent location near St Marks Square, helpful and friendly staff, comfortable and clean rooms, good internet, convenient luggage storage service.

Nothing, all great.

This hotel is excellent in a quiet spot but so close to San Marco and surrounded by restaurants. The staff was friendly and the rooms were decorated nicely in traditional Venetian style. The bed was really comfortable, allowing us to get a good night's sleep. Breakfast was generous with a buffet offering a variety of options including cheese, ham, different breads, cakes, cereal. Special thanks to the wonderful catering lady who prepared some snacks for my parents to take away as they had to leave early morning.

All was fine.

The location is fantastic - just a short walk from popular attractions like San Marco and Doge Palace. The staff are nice and helpful, accommodating our requests. The breakfast is decent and they offer luggage storage for convenience.

Felt welcomed into the family, no complaint.

Free champagne and late check-out were nice touches. Key location close to popular attractions. Quiet rooms were a plus.

Rooms were dingy and outdated, needs some renovation. Uncomfortable beds.

We got great value for our money at Hotel Castello. The room was clean, cool with the AC and had everything we needed. The location was perfect, close to everything we wanted to see in Venice.

Breakfast delights, but could use more variety in the selection.

This hotel in the center of the attractions was such a great find! The rooms, decorated in old Venetian style with Venetian style furniture, were charming and comfortable. The well-functioning air conditioner kept us cool during the warm summer nights.

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We recently stayed at Hotel Castello for a few nights and had a wonderful time. The staff were friendly and helpful, making us feel welcome throughout our stay. The location was great, close to the water taxi terminal and St. Mark's cathedral. The room was cozy and the air conditioning worked well to keep us cool. The continental breakfast provided was delicious, with attentive staff constantly replenishing the items. a fantastic experience at Castello!

Strongly recommend this hotel.