We had such a warm and welcoming experience at a hotel in the heart of the city. After a late-night scare at our original accommodation, the owner went above and beyond to find us a room at Hotel Ester. The staff were kind, caring, and incredibly accommodating. The room was spotlessly clean and provided a beautiful view of the city skyline from the balcony. We were also impressed with the helpfulness of Anna, who gave us excellent recommendations and directions to local attractions. And to top it off, we were able to leave our luggage after checkout and even enjoyed a nice cup of coffee. I highly recommend this hotel for its exceptional service and convenient location.

Great location, warm family feel, personal touch, helpful staff, spacious and clean rooms, laundry service available.

Felt like part of the family, staff went above and beyond to assist.

This hotel is a fantastic option for anyone looking for a centrally located place to stay. It is just a short walk from the train station and many popular tourist sites. The staff are friendly and always willing to help. The rooms are clean and comfortable, with all the necessary amenities. And the breakfast provided is a great way to start the day.

No major complaints.

Convenient location near railway station, great restaurant options, supermarket nearby, spacious and clean rooms, friendly and helpful staff.

Nothing, all was good.

Great stay at a hotel in Florence over New Year's! The hotel staff was friendly, helpful, and English speaking. The hotel rooms were clean and spacious, with modern amenities. The location was perfect, close to the train station and easily accessible to the main attractions. We also enjoyed the complimentary bottle of water and the high-speed WiFi.

One minor annoyance during our stay was the motion detector switch in the bathroom. It would turn off the lights if you spent more than a few minutes in the shower or on the toilet, leaving you in the dark.

We had a great stay at this hotel, which is located very close to the main train station. The staff were friendly and helpful, and our room was spacious, modern, and clean. We were able to easily walk to all the attractions in the area. The bathroom was large and the bed was comfortable. The hotel also had a lift and a kettle in the room.

The lack of natural light in the duplex studio room, but it was still a comfortable stay.

Convenient location near train station, friendly and helpful staff, clean and comfortable rooms, good value for the price. Netflix and functioning television provided. a great choice for a budget-friendly stay in the city.

The hotel was centrally located, making it convenient to visit the main attractions in the city. The staff at the front desk were friendly and helpful, providing us with a map and guiding us to the points of interest. The room was clean and well-maintained, ensuring a comfortable stay.

It is advisable to contact the hotel directly to avoid any miscommunication. While the room was soundproofed, some noise from outside could still be heard, which affected the sleep quality.

Great location, close to train station and tourist sites. Spacious, clean room with modern bathroom. Helpful and friendly staff. Would definitely recommend.

We recently stayed at a 3-star hotel that we found to be perfect for our Easter getaway. The staff were incredibly friendly and helpful, which made our stay even more enjoyable. We were pleasantly surprised to find a kettle in our room and the location was ideal, close to the bus/train station and within walking distance to the main tourist attractions. The hotel's lift made it easy to get to our room and the large bathroom was a great bonus.

We felt that the breakfast could have been better. There was not much variety offered, and we would have liked more options to choose from.

The location of the hotel was perfect, just a short walk from the train station and close to restaurants and shops. The room was incredibly spacious and comfortable, with a great view of the city. The owners were very sweet and welcoming. I would definitely recommend staying here!

I loved the comfortable rooms, brilliant location, and accommodating staff. Great value for visiting Florence with excellent proximity to tourist sites and amenities. Highly recommend!

Not obvious to find.

We loved the central location of the hotel, as it was close to the Piazza Della Stazione and within easy walking distance to all major attractions in this city. It was convenient to explore places like the Galleria dell'Accademia, the Duomo-Cattedrale di Santa Maria del Fiore, Florence Baptistery, Uffizi Gallery. Additionally, there were plenty of nice restaurants around for us to enjoy. The hotel staff was also very friendly and helpful.

All was perfect.

Exceptional location in a convenient area, close to shops and restaurants. Convenient access to main tourist sites. Friendly and helpful staff.

Limited and expensive parking options. Some units may have issues with ants.

I recently stayed at a hotel in the center of a beautiful city. The value for money was excellent, with affordable prices and attention to detail. The staff were friendly and helpful, always ready to assist. The rooms were comfortable, with spacious balconies that offered a fantastic view over the city. The location was unbeatable, just a three-minute walk from the train station. Additionally, the breakfast provided was ample and satisfying.

There was nothing to complain about, everything was great.