The hotel had all the essentials very close by, including great restaurants. The room was spacious and had a comfortable bed. The location was close to the train station and the center of the city, making it convenient for exploring. The room was clean and had amenities like a mini fridge, AC, and TV. The hotel staff was friendly and accommodating, allowing us to leave our luggage after check out. The room even had an electric kettle for making tea. it was good value for money.

Felt cozy, no complaints at all.

The hotel is perfectly located in the heart of the city, within easy walking distance of all the major attractions. It's also not far from the train station, making it convenient for travelers. The room was spacious and clean, with a comfortable bed and a well-maintained bathroom. The staff provided friendly and helpful service, ensuring a pleasant stay. The breakfast, though simple, offered a decent selection of coffee, croissants, and preserves. Additionally, the hotel provided free Wi-Fi and the option to store luggage for the day.

The Wi-Fi connection in the room was unreliable, which was frustrating for guests relying on it for internet access.

We had a great stay at a charming hotel conveniently located near the train station. Our room was comfortable with a comfy bed, TV, and mini fridge. The staff were friendly and accommodating. The continental breakfast offered a good selection. we would recommend this hotel for its basic amenities and great location.

Friendly and helpful receptionist gave great local restaurant recommendation. Excellent location near train station and city centre. Spacious, clean room with informative check-in. Convenient luggage storage and flexible service. Detailed explanation of facilities, attractions, and transportation options.

Great value for money - I found this hotel to be very affordable considering its location and the amenities it offers. Convenient location - The hotel is situated very close to the main train station, making it easy to travel around and explore the city. Helpful staff - The staff at this hotel were friendly and attentive, always ready to assist with any queries or concerns. Good breakfast variety - The breakfast included in the rate provided a decent selection of pastries, bread, spreads, and beverages.

Noise in the morning - The room I stayed in was next to the breakfast area, so it could get a bit noisy in the morning.

I stayed at Tourist House for 3 nights during my visit to Florence. The location is perfect, just a 10-minute walk from the train station and right by SMN square. The room was spacious and beautifully decorated with an old-fashioned charm. I loved the mini fridge, although it couldn't make ice. The view from the window was lovely, overlooking the courtyard of a nearby hotel. The staff were friendly and check-in was a breeze. The room was cleaned daily and the breakfast provided was delicious and plentiful. I had a great stay.

I highly recommend this hotel.

The hotel has a fantastic location, just a short walk from the train station and close to major attractions. The staff is friendly and helpful, and the rooms are spacious and clean. They also offer complimentary water bottles and slippers.

The noise level in the hotel is unbearable. I couldn't sleep at all due to the constant sounds of furniture being moved and heavy objects being dropped.

Huge room, comfortable bed, friendly staff, great location, clean room.

Nothing for me.

If you're a budget traveler looking for a hotel in a great location, this is the place for you. Just a short walk from the train station, it's incredibly convenient for exploring the city. The rooms are spacious and clean, with fully equipped bathrooms. The staff is friendly and professional, and the breakfast offers a variety of options. Plus, the free Wi-Fi connection is a great bonus.

I recently stayed at Tourist House for a few nights and had a great experience. The location was perfect, just a short walk from the train station and close to all the major sights. The staff was friendly and helpful, and my room was quiet and comfortable, with a lovely balcony. The breakfast had a wide variety of options and the hotel's WiFi was excellent. great value for money and I will definitely keep this hotel in mind for my next visit.

Would definitely recommend this hotel.

Great location, right in the heart of the city at Santa Maria Novella Square. Good value for money, especially considering the convenient location. Attentive and helpful staff, who went out of their way to assist guests. Rooms were clean and basic amenities were provided.

Breakfast was mediocre, with only three types of bread offered.

As a disabled traveler, I appreciated the hotel's convenient location and wheelchair accessibility.

I felt secure and had no complaints during my stay.

Convenient Location, Easy Check-in, Clean Rooms

During our recent stay at Tourist House, we were impressed with the convenient location of the hotel. It was just minutes away from the bus and train station, making it easy to find and explore Florence. The check-in process was fast and simple, and we were able to settle into our room quickly.

The room was spacious with a comfortable poster bed and a large bathroom with hot water. There was a huge cupboard and desk. The staff, including Christina at reception and the friendly cleaner, provided excellent service and helpful recommendations. The phone in the room allowed me to receive calls from Australia.

Felt extremely safe, no reason to complain.