The hotel is in a great location, just steps from the central train station and close to all the main attractions in Florence. The rooms are nice and comfortable, with a descent size. The staff are friendly and helpful. The breakfast included a good selection of items. The hotel also offers a wonderful view of the Piazza Santa Maria Novella.

The check-in process was slow and there seemed to be some miscommunication among the staff.

The location of the hotel is amazing, right on the piazza Santa Maria Novella. We were lucky enough to have a beautiful room facing the church. The hotel is super convenient as it is very close to the train station. It's extremely central and you can walk anywhere. Truly a lovely place to be.

Felt well taken care of, no complaints.

This hotel is in a vibrant square with lots of life around. The value for money is amazing, especially considering how close it is to everything. The staff are great and always attentive to detail. The rooms are stunning, with great views over Piazza Di Santa Maria Novella, and some even have a balcony. The breakfast is delicious, especially the cappuccinos, which are included.

All was perfectly fine during my stay.

Convenient location near train station, with great amenities and helpful staff. Room had a nice view and comfortable bed. Enjoyed the delicious breakfast options. a pleasant stay. 😊

Ideal location near train station, friendly and helpful staff, close to tourist attractions, satisfying restaurant options, would stay again.

Nothings

Spent Easter in a central hotel and had a great time! The breakfast had a lovely selection, and there were complimentary drinks in the mini-fridge. The location was key as it was right beside a beautiful church and close to all the sights. The staff was welcoming and helpful.

The noise from the nearby restaurants and bars was quite loud late into the night. a device outside the window made a lot of noise.

I was pleasantly surprised by the comfortable bed and the friendly staff at the hotel. The location was excellent, being close to the railway station and within walking distance of many sightseeing points. The breakfast provided was also good.

the hotel was a great find! the staff was super friendly and helpful, the location was perfect - only a short walk from the train station and close to all the sights. the room was clean and comfortable, and the breakfast had a nice variety of options. we would definitely recommend Wtb Hotels for a pleasant stay in Florence!

Breakfast was not available at the hotel anymore.

Great location near train station and main attractions. Wonderful view of Piazza Santa Maria Novella. Spacious and clean room with helpful staff. Perfect for business trips or exploring the city center. Lovely renovations, will definitely stay here again.

I had a fantastic stay at Wtb Hotels in Florence. The hotel is conveniently located, just a short walk from the railway station. It's tucked away from the busy Santa Maria Novella piazza, providing a peaceful atmosphere. I opted for a room with a view, which was worth the extra cost as I had a stunning view of the piazza. The hotel's location is perfect for exploring Florence, with popular attractions like the Duomo basilica, the riverside, and the Uffizi museum within easy walking distance. The hop-on hop-off bus stop is also nearby, making it convenient for further exploration. The staff at the hotel were incredibly friendly, professional, and accommodating. They respected my request for a room with a view and even waited for us late at night due to flight delay. The hotel itself was clean and comfortable. I highly recommend staying at Wtb Hotels for a wonderful experience in Florence.

Nothing to complain about at all. 👍

We had a fantastic stay at this hotel. The location was excellent, just a short walk from the Santa Maria Novella train station. We were surrounded by multiple restaurants and gelato eateries, making it convenient to find delicious meals. The hotel itself had great facilities, including a spacious room with a superior toilet/shower room. We were lucky to have a room overlooking the picturesque Piazza Santa Maria Novella, providing a beautiful view to enjoy. The staff were friendly and helpful, providing us with tips and recommendations for things to do in the city. Additionally, the breakfast was good, offering a nice selection of food and the option for cappuccinos.

Can't fault the property in any way.