Staff printed my important docs on my 1st stay. Everything I need , Free Wi, Fi, parking, 24. Sun loungers, umbrellas. No pets, smoking. Perfect fit! I'll be back for New Year!.

Aqua Palace Chatan By Coldio Premium is conveniently located near American Village, making it easy to explore the area. the spacious condo is perfect for families, with modern facilities and a relaxing pool area. the kitchen and two bathrooms with a washer and dryer add great convenience. Enjoy a nightcap at the rooftop bar with a view, and don't miss the nearby Family Mart and McDonald's for quick bites.

Some rooms may have inconsistent hot water. No complaints.

Traveling with my family for a short getaway, we spent a delightful stay at Aqua Palace. the friendly staff went above and beyond, helping us retrieve lost baggage. the central location allowed easy access to beaches. the spacious rooms were spotless, and the rooftop infinity pool offered a stunning sunset view. We appreciated the kids' toys provided and the proximity to family-friendly amenities like Family Mart and McDonald's.

Couldn't recommend this hotel more.

I had a great stay. the spacious room, well-equipped kitchen, and comfortable bathroom made it perfect for my family with a young child. the location near American Village was convenient, with stores and restaurants within walking distance, enhancing our overall experience.

Not obvious to find.

Excellent restaurant and bar, spacious room, nice appliances, beautiful pool, great location near American Village.

Felt like being home, no complaint.

Great value for money with spacious rooms and excellent facilities. Convenient location with easy access to dining options and attractions. Extremely helpful and accommodating staff.

Hotel breakfast could use more variety and freshness.

Spacious condo-style rooms with ample bag space. Fully equipped kitchen and two bathrooms with washer and dryer. Kids loved the empty pool. Rooftop bar with AV view and ground floor Izakaya. Great location near American Village and other amenities.

The hotel was at a great location, very close to shopping centers and restaurants. the room appliances were very useful, including a laundry washer and dryer. the rooftop pool was amazing, offering a great view and fun ambiance. the contactless check-in and responsive messaging system were very helpful.

Though there were no major negatives, there were some minor inconsistencies worth mentioning. the pillows provided were uncomfortably hard.

We had a fantastic stay at this luxurious hotel. The room was beautifully designed and provided ample space for our family of five. The availability of toys and pool floaties kept our kids entertained, making our stay even more enjoyable. The kitchen amenities allowed us to easily prepare our own meals, giving us the flexibility to dine in whenever we wanted.

We highly recommend this place for anyone looking for a luxurious and comfortable stay. The hotel's amenities, services, and convenient location make it an ideal choice for families and couples alike.

Our stay at Aqua Palace was fantastic! The large condo-style room provided ample space for our family, and having a kitchen and laundry machines in the room was very convenient. The rooftop pool offered a stunning view, especially at night. The location was excellent, with American Village and other amenities within walking distance. we had a great stay and would definitely recommend this hotel to others.

One small drawback was the hardness of the pillows, but that didn't overshadow the positive aspects of our stay. Additionally, there was no room cleaning service, but we were able to wash our clothes ourselves with the provided washer and dryer.

The hotel was conveniently located near American Village, just a short walk away. It had spacious and bright rooms that were well-designed and provided everything we needed, including a kitchen for easy meal preparation. The pool area was beautiful with ocean views, and there was even a rooftop bar for a relaxing nightcap.

The TV only had four channels and none were in English.

Staff's life-saving help, perfect cleanliness, location, comfort, great size room for family, nearby restaurants and convenience stores.

Everything was spot on.