The value for money was excellent, with spacious and well-appointed rooms. The location was convenient, with easy access to public transportation. The staff were friendly and provided exceptional service.

The breakfast menu could have had more variety.

Exceptional room, perfect temperature, outstanding service, frequent room cleaning, surreal atmosphere, wonderful views.

Couldn't find any faults at all.

Great value for money, the City View room was worth every yen. Convenient location near train stations and within walking distance of various districts. The staff, especially Yamaguchi at the front desk, were excellent and made our stay lovely.

The morning meal could have been more diverse, but the quality of the food and beverages was higher than average.

I had an incredible stay at a hotel in one of the most fascinating cities in the world. The room was exceptional - spacious, quiet, and always at the perfect temperature. The staff provided exceptional service, with room cleaning twice a day and attention to small details. The hotel's location was perfect, with easy access to Tokyo's main attractions and the beautiful Ginza area. The concierge even secured a reservation at a famous restaurant for us to enjoy delicious Kobe beef. The breakfast menu offered a selection of Japanese dishes, and the quality was worth the wait. the hotel exceeded my expectations in every way.

Strongly recommend this hotel.

The room was spacious and clean, and the check-in staff were friendly and spoke excellent English. Communication was seamless, and we received a small gift upon check-in. The hotel offers a convenient shuttle bus service to Narita airport, and it is located close to a subway station. The breakfast options were delicious and varied, making this hotel a great choice for low-budget travelers.

Felt like VIPs, no complaints at all.

I had a fantastic stay at this hotel! The location was perfect for me, with the Shimbashi Station and Oedo Line Shiodome Station just a short walk away. It made it so easy for me to explore this city and visit all the places I wanted to see. Plus, the hotel is situated near a bustling underground city filled with great shopping and delicious restaurants.

Nothing, it is perfect.

The hotel had amazing customer service, with staff going above and beyond to make our stay comfortable. the location was great, with easy access to nearby attractions and public transportation. We also enjoyed the beautiful views from our room.

The hotel was quite crowded, which made it noisy and sometimes difficult to find a peaceful spot. the experience was positive but the crowds were a downside.

The value for money at the hotel was exceptional, with comfortable and clean rooms that made our stay enjoyable. The location was perfect, with easy access to train stations and walking distance to shopping areas. The staff treated us with great hospitality and were fluent in English, making it easy for us to navigate and explore the city.

The breakfast choices could have been improved with a wider variety of options.

The rooms are stunning, with impeccable service. It's a bit secluded, but a nice escape from the city. A 15-minute taxi ride puts you in the midst of great restaurants and culture.

Our Christmas stay at this hotel was a mixed bag. On the positive side, the staff was friendly and welcoming, making us feel at home during the holiday season. Additionally, the location of the hotel was ideal, with easy access to major attractions and transportation options. It was convenient to explore the city and make the most of our time in Tokyo. Furthermore, the hotel offered a delicious Christmas dinner, allowing us to enjoy a festive meal without having to venture far from our accommodation.

There were a few aspects that we didn't particularly enjoy during our stay. the hotel charged an extra fee for an early check-in, even though the room was available at that time.

During my recent stay at the Conrad, I was impressed by the efficiency and professionalism of the staff. They were always ready to assist with any request or inquiry. I was also pleased with the spaciousness of the rooms and bathrooms, offering a tranquil and peaceful environment. The comfortable beds ensured a restful sleep each night. The hotel maintained a consistent standard, in line with other Conrad hotels I have stayed at before.

The room was spacious and clean. Friendly and English-speaking staff. Great communication and customer service. Delicious breakfast with lots of choices. Convenient location near subway station. Complimentary shuttle bus to Narita airport.

Almost perfect.

Amazing views of Tokyo bay, comfortable rooms with minibar and room service, friendly staff, excellent quality for the price. Perfect for backpackers.

Felt looked after, no complaints whatsoever.

For the price we paid, the value was exceptional. The room was cozy and comfortable with stunning views of the city and harborfront. We loved the convenient location near the train station and the friendly and courteous staff who truly embodied Japanese culture.

The only thing that could make breakfast better would be more variety in the breakfast items.

I had a fantastic stay at this hotel. The cleanliness was impeccable, with excellent cleaning services ensuring a spotless room throughout my stay. The hotel facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay. I particularly loved the spacious and comfortable rooms, with excellent room facilities and a large bathroom.

Nothing all good.