The hotel's location in the heart of the tourist area next to Hell's Valley is fantastic. The onsen is unbelievably quiet and offers a stunning view of Hell Valley. The staff are friendly and polite, ensuring a pleasant stay. The breakfast and dinner buffet have a great selection of food.

Not one thing.

I had a great value for my money at this hotel. The room was clean and comfy, and the location was perfect, especially because it was close to the famous Noboribetsu valley. The staff were friendly and treated me well throughout my stay.

One thing that could have made the morning meal better is if there were more vegetarian options available.

This hotel offers a wide variety of natural hot water baths, including indoor and outdoor options with stunning views. The spacious and comfortable rooms, along with the helpful staff, provide great value for the price. The breakfast and dinner buffets offer a diverse range of choices.

Felt very well taken care of, no complaints.

This hotel is the perfect option for travelers who want to be in the center of everything, with the hotel located right next to Hell's Valley. The basic amenities provided in the rooms, including comfortable beds and tatami, make for a cozy stay with a nice view from the window. The breakfast offers a good variety of foods and you can easily get a cup of coffee to start your day.

All was ok at this hotel.

Huge and clean hotel with helpful staff, many restaurants and shops, spacious and comfortable rooms, amazing hot springs facilities, great location near tourist spots.

Almost perfect.

I recently stayed at a hotel nestled right at the foot of a stunning national park. The location was fantastic, with the famous Hell Valley just a stone's throw away and Jigokudani within walking distance. The room I got was spacious and had a traditional atmosphere, making me feel right at home. The bathroom was well-maintained and the service provided by the staff was top-notch. In the morning, I enjoyed a delicious breakfast buffet with a wide variety of choices. the hotel had amazing facilities, including multiple indoor and outdoor onsen pools where I could unwind and relax.

The buffet dinner at the hotel left much to be desired. I found the food, especially the sashimi, to be lacking freshness.

As adults, we loved the variety of amenities available for families, such as kids-sized yukatas and a children's corner in the buffet. The indoor swimming pool with slides was a hit, and the cots in the toilets for diaper changing were convenient. The free use of amenities in the hot spring changing room was a nice bonus. The English and Chinese speaking staff made communication easy and hassle-free.

Felt safe and secure, no complaints at all.

Situated near a popular attraction, it's accessible by bus. Rooms are spacious, partitioned and in a Japanese style. A variety of onsen pools available, including outdoor options and panoramic views. Buffet-style meals offer numerous food options. a fabulous stay.

I had an amazing stay at this hotel. The location is perfect, situated right next to the famous Hell's Valley, the main street and the bus station. The room was also impressive with amenities like heating, air conditioning, mini-bar, in-room safe, and even a flat-screen TV for entertainment. The dining options were great, with a restaurant, bar/lounge area, and snack bar, all serving delicious choices. The service was impeccable, with staff always available for room service and meeting all my needs. The leisure facilities were also top-notch, with an indoor swimming pool, sauna, heated swimming pool, garden area.

This place is definitely recommended for anyone looking for a luxurious and comfortable stay with a variety of facilities and amenities.

The hot springs were absolutely amazing! There were seven different types to choose from, offering a diverse and unique experience. The location of the hotel was fantastic, with attractions like Jigoku-dani and local shops nearby. the newly renovated lobby and rooms were beautifully decorated, providing a cozy and clean atmosphere. the experience was top-notch.

That the food, especially at breakfast, could be repetitive. The Sunday morning rush made it a bit chaotic.

The hotel's location is great being near the bus station and in front of the shopping street. It's also close to Hell's valley for a nice walk. However, the slope can be a little challenging to walk in heels. The rooms are spacious and the bathrooms are well-equipped. The service is also impressive as the staff are attentive and helpful. Breakfast offers an extensive choice of Western and Japanese cuisine. The onsen facilities are fantastic with a variety of pools and saunas. The view of Hell's valley is undoubtedly the highlight of the experience.

The hotel's entertainment could be more varied, especially for solo travelers.

I loved the location of the hotel, especially being so close to the popular Hell Valley attraction. The natural hot springs were amazing and really helped me relax. Even though the hotel is large, the onsen was never too crowded. I had a great stay and would recommend it to others.

The food was great and the staff was really helpful. They even gave us a complimentary drink when we arrived. The location was also really convenient and close to all the sights in town. Plus, the onsen was a nice touch and very relaxing after a day of sightseeing.

The other guests at the hotel were really loud and disruptive, which made it difficult to get a good night's sleep. The walls were also pretty thin, so we could hear everything going on in the hallway.