Loved the free WiFi for my online shopping addiction. the 24-hour front desk saved me when I got lost in the elevator. Kudos for the daily housekeeping; I didn't have to lift a finger!

Not enough space in the designated smoking areas for my imaginary smoking habits.

i had a wonderful stay at dans le coeur umeda, such a convenient location connected to underground shops and eateries, plus easy access to nearby train stations. the staff were so helpful with luggage storage, allowing us to enjoy the area hassle-free. definitely recommend for a comfy and modern stay.

Nothing, all great! 😊

The kids loved the indoor play area filled with slides and games, keeping them entertained for hours. the Family Dining Room provided a variety of kid-friendly meals, making dining hassle-free for parents.

For dads, it would be great to have a designated kids' pool for a more family-friendly experience.

Great location near the train station, with direct access to shopping streets and restaurants. Vending machines for drinks and self-service laundry available. Warm welcome and excellent service from English-speaking receptionist. Beautiful art gallery and spacious rooms with comfortable beds. Convenient underground access to shopping mall.

The hotel had brand new facilities, like beautiful upholstery and pajamas. the location was very advantageous and allowed for easy transportation. the staff spoke English well and the payment system was very efficient.

The hotel was located on a busy street, which sometimes caused noise disruption. the room was small, typical of Japanese hotels, and had very little storage space which forced us to use the window seat for our clothes.

The receptionist was incredibly helpful and spoke English. The hotel has direct access to underground shopping streets and is close to multiple shopping malls and transportation stations. The room was spacious and the location was convenient.

Nothing that I didn't like.

Being disabled, I really appreciated the hotel's convenient location near the train station and the direct access to the shopping streets below street level. The presence of supermarkets and restaurants made it easy for me to find everything I needed. Additionally, the vending machines and self-service laundry machines provided great convenience during my stay.

I felt completely safe walking around the hotel at night and have absolutely no complaints.

The location of the hotel is excellent with easy access from the underground mall. It is conveniently situated near a train station, making it convenient to explore the city. The hotel is also close to various shopping malls, restaurants, and a coffee shop on the ground level. Additionally, it offers amenities like a laundry room and vending machines for added convenience.

The information about the hotel's location was not widely available online, which made it challenging to find initially.

I loved the location of this hotel. It was surrounded by restaurants, coffee shops, and convenience stores, making it very convenient for grabbing a quick bite or picking up essentials. The direct access to the subway lines and underground shopping area was a major plus, especially on rainy days. The room size was compact, as expected in Japan, but it was well-equipped and had everything we needed. The hotel staff gave us a warm welcome upon arrival, which was much appreciated after a long journey. The hotel also had vending machines and self-service laundry machines, making our stay even more convenient. I would highly recommend this hotel.

The value for money at our stay in Dans Le Coeur Osaka Umeda was excellent, with a spacious and comfortable room that easily accommodated our luggage. The location was ideal, with easy access to underground shopping streets and a variety of restaurants, bars, and convenience stores nearby. The staff were friendly and cooperative, making our stay even more enjoyable.

The breakfast could have been improved with a wider variety of options.