The hotel staff, knowledgeable and resourceful. Great restaurant recommendations. Treat you like family. Comfortable bed and Japanese toilet. Nice quality room for the price. Convenient on-site vending machine.

Nothing, all great.

Conveniently located near Gotanda station with plenty of stores and restaurants nearby. Clean and well-equipped room with cozy bed and pillows. Friendly and helpful staff, with good English communication. Multiple amenities provided at the front desk. a pleasant and convenient stay.

Great value for money, the room was modern, clean, and had all the necessary amenities. The location was convenient, with easy access to public transportation and plenty of dining options nearby. The staff were friendly and helpful, with good English skills.

Breakfast items could be improved.

This hotel in Shinagawa ward offers great value for money. The rooms are clean and well-maintained, with facilities like TV, microwave, and refrigerator. The location is excellent, just across from Gotanda station, making it convenient to travel around Tokyo. The staff is attentive and the basic amenities like toiletries and tea/coffee are provided for free. Additionally, the breakfast served here is a nice bonus.

No major complaints, everything was fine.

The hotel is conveniently located near the metro and Yamanote line, making it easy to access major tourist areas. It is also close to Tokyo downtown and offers a range of facilities in the room, such as combs and bath towels available for free at the reception. The staff is friendly and accommodating, allowing guests to leave their luggage and transferring it to their new rooms when needed.

The room and toilet are small, which may be a bit cramped for two adults with large luggage.

I spent my New Year's holiday at a hotel that offered great value for the price. the staff were friendly and accommodating, and the rooms were reasonably sized for the area. A free supply of bath towels was available at the front desk, and the hotel was only a short walk away from the train station, which was very convenient. the hotel had a storage space for our luggage so we could explore the city more easily.

The walls in the rooms were thin, which meant hearing our neighbors clearly. Another downside was that the beds were small, and not as comfortable.

The hotel staff at Mystays were incredibly helpful and went above and beyond to assist us. They provided excellent restaurant recommendations and even helped us with luggage arrangements. The bed was comfortable and the room quality exceeded our expectations. The location was convenient, with easy access to the train station. I would highly recommend Mystays for a great stay in Tokyo.