Amazingly friendly staff! The room was spacious and well-equipped, and the location right in front of the Kyoto main railway station was unbeatable. Lots of shopping and dining options nearby, perfect for budget travelers.

Felt like home, nothing was too much trouble.

The hotel is extremely clean and the beds are comfortable. Its location is unbeatable for day trips as it is right across from the train station and bus stop. There are also plenty of food options within walking distance. The staff are friendly and accommodating.

I recently stayed at New Hankyu Kyoto for 4 days as a base to explore the surrounding areas. The hotel was spotless and had a great location just across the street from Kyoto station. This made it incredibly convenient for day trips to Arashiyama, Nara, Fushimi Inari Tori gates, and Nijo Castle. The beds, including the tatami-style kids bed, were very comfortable, and the breakfast options were delicious. The spacious room had all the amenities we needed, including a full bathtub. a fantastic choice for active travelers.

Totally recommend this hotel.

Friendly staff. Convenient location near Kyoto Station and shopping areas. Spacious rooms. Excellent coffee shop nearby

Felt safe and secure, no complaints.

Great location, opposite Kyoto Station. Helpful staff, especially the girl at the info desk. Spacious rooms for Japan. Convenient for exploring Kyoto by foot.

Nothing that I didn't like.

Convenient location, helpful staff, close to transportation, clean rooms.

Nothing, no complaints at all.

The location of the hotel is perfect, being right across the Kyoto train station. It is greatly close to the station, making it very convenient for backpackers. Additionally, the rooms are well-maintained and clean, providing a comfortable stay. The staff is friendly and accommodating, ensuring a pleasant experience for guests.

There is a need for some renovations and updates in certain areas of the hotel, such as the bathroom facilities.

The staff was outstandingly friendly! Huge room with all facilities. Great location in front of Kyoto main railway station. Lots of malls and restaurants nearby. Bag storage after check-out.

Absolutely nothing to say about dislikes.

The hotel's location was fantastic, right across the street from the train station, making it very convenient for exploring the city. The nearby bus interchange and underground link to shopping centers were great bonuses. Additionally, the room I stayed in was spacious and well-furnished, ensuring a comfortable stay.

One thing that I didn't like about the hotel was that the room could have been cleaner. It was a bit dusty and could have used a more thorough vacuuming.

Convenient location, large rooms with comfy pillows. Impressive service from cloakroom staff, assisting with lost items and guiding to their office.

This place is in the best location for anyone coming to Kyoto. It's right across the street from the main train station, making it super convenient for getting around. There are shops, restaurants, and even a camera store nearby. Plus, the free wifi is fantastic!

I would recommend this hotel to families.

Convenient location near train and bus stations. Spacious rooms for Japan standards. Helpful staff at the info desk. Complementary tea set and water in room. Variety of breakfast options available.

The location of the hotel is fantastic, right across the street from the JR station, making it incredibly convenient for exploring Kyoto and catching transportation. The rooms were spacious and connected by an internal door, perfect for families.

The hotel is in a great location for exploring the city and has easy access to transportation options, making it convenient to get around. The breakfast buffet offered a good variety of both Japanese and international options, and the staff were friendly and helpful with any questions we had.

We had a negative experience with the customer service. We requested an early check-in and emailed the hotel in advance but did not receive a response.

I recently stayed at this luxurious 4-star hotel and had a wonderful experience. The location couldn't have been better as it was right opposite the train station, making it extremely convenient for accessing all public transport. The hotel also provided services like room service, bicycle hire, housekeeping, and even had shops and commercial services on-site.