This hotel is conveniently located near the Kobe airport, making it perfect for those arriving or departing early. It is also close to the Sannomiya station, providing easy access to numerous dining options. The spacious rooms are clean and comfortable, with some even offering a balcony. The helpful staff go out of their way to assist guests, providing USB chargers and even bringing a USB plug for phones.

The facilities fee for the swimming pool and gym is an additional cost, which may be off-putting for some guests.

The hotel provided free shuttle service to downtown Kobe every 20 minutes, making it convenient for exploring the city. Additionally, having a Family Mart right in the hotel was a great advantage, allowing easy access to breakfast and other essentials. The staff also brought daily newspapers, which added a nice touch to our stay.

There were certain aspects of our experience that left much to be desired. the lack of a cold air option in the AC was a major inconvenience.

I recently stayed at the Kobe Portopia Hotel for a conference and it was perfect. The staff was incredibly helpful and the hotel is conveniently located near the convention center. They even offered a free shuttle service to the nearby train station. The rooms were comfortable and well-maintained, and the breakfast lounge on the 30th floor offered a stunning view. The hotel also surprised us with an upgrade to a spacious and luxurious room on a higher floor. the excellent service and enjoyable stay made this hotel the highlight of our trip.

Would definitely recommend this hotel.

My stay at Kobe Portopia was worth every penny. The room was amazing, with stunning views of the city, harbor, and mountains. The location was convenient, with a free shuttle bus and train station nearby. The staff was friendly and accommodating.

The hotel breakfast menu could be improved with more variety and options.

The hotel is located right next to the train station and convention center, making it incredibly convenient for my work trip. I was pleasantly surprised by the consistently helpful and polite staff. The hotel was well-maintained and clean, even though the decor was a bit dated. I also appreciated the free shuttle service to Sannomiya station. The breakfast lounge on the 30th floor provided a stunning view. I would recommend this hotel for its excellent location and impeccable service.

We were impressed with the facility and the spacious rooms at Portopia. The breakfast on the 30th floor had a stunning view and the staff provided excellent service. The hotel's proximity to the airport was a plus for us, especially after a long international flight. Check-in was fast and efficient, and our room was clean, quiet, and offered a great view of Kobe. we would recommend this hotel for a comfortable stay.

During my Christmas stay, I really liked the spacious rooms at this hotel. They were larger than I expected and had enough room to move around comfortably. Additionally, the hotel's location was perfect. It was close to key attractions and amenities, making it easy for me to explore the area and find everything I needed. Lastly, I enjoyed the warm and cozy atmosphere of the hotel, which added to the festive spirit of the holiday season.

There were several disappointing aspects of my stay. the service at this hotel was not up to par.

Clean rooms with air cleaners. Welcoming staff. Two rooms for family. Vanity tray. Big fountain at reception. Great sea view from the room. Convenient location near station and convention centre. Free shuttle to Sannomiya station. Helpful and polite staff. Well-maintained and clean. Stiff mattress but slept well. Breakfast lounge with amazing view.

I got great value for my money at this hotel. The room was spacious and the bathroom was larger than most hotels. The location was convenient, right next to the train station, and the staff was friendly and helpful.

The morning meal could have been better with more variety.

Excellent staff, friendly atmosphere, nice rooms, great bathrooms, spacious, comfortable.

Can honestly say there wasn't anything not to like.

L'emplacement de cet hôtel était vraiment incroyable pour moi. J'ai pu tout faire à pied ou en bus, car il y avait un arrêt de bus près de l'hôtel. De plus, cet endroit était situé dans le centre-ville et à proximité des zones commerciales. C'était très pratique pour faire du shopping et découvrir les différents quartiers de cette ville passionnante. De plus, les bus étaient climatisés, pas chers et desservaient tous les endroits que je voulais visiter.

Pour nous, c'était idéal.

The free shuttle, peaceful resort, friendly staff, responsive to problems, upgraded room.

Nothing.

We loved the convenience of this hotel. It is very close to the monorail station, making it easy to explore the city and travel to nearby places like Osaka. The hotel facilities were impressive, with a beautiful lobby and a range of restaurants to choose from. Additionally, the proximity to the convention center in this city was a major advantage for us. The hotel staff were friendly and helpful, ensuring a pleasant stay.

Nothing everything was great.

The Kobe Portopia Hotel offers a convenient location near the monorail station, making it easy to explore the city. The room upgrades and stunning views from the 15th floor add to the experience. The on-site convenience store is perfect for snacks and stocking up on essentials at reasonable prices. it's a great hotel for families, especially those with 2 small kids.

It felt like a home away from home, with no reason to complain.

We had a fantastic stay at this hotel. The staff was super nice and provided impressive hospitality. They went above and beyond to make our stay enjoyable. We were pleased with the cleanliness of the hotel and the comfort of the beds. The shuttle service to the two main train stations was very convenient. We also liked the fact that the hotel was located near the convention center and close to the MTR station.

For us, it was ideal.