A unique feature of the hotel is the cozy space with free daily newspapers, books, magazines, and tourist information for guests to read. It's like having your own private library, perfect for relaxing and unwinding after a day of exploring the city.

Hotel key policy

The decor is lovely, staff is friendly and helpful. Good shower, comfortable bed and pillows. Close to subway, with restaurants and convenience stores nearby. If exploring main sights, Kyoto station is a better location. Easily accessible by bus or subway. Great dining options, like Donguri and Komeda's coffee. Spacious, clean rooms with deep and clean bathtub. Convenient central location, walkable to attractions, and English spoken at reception. Resolves issues quickly, polite and friendly staff. Tasty breakfast with limited choices.

Spacious room with clean bathroom and daily towel change. Friendly staff with good WiFi and laundry services. Close to subway and Kyoto station, surrounded by luxury hotels. Arrival was smooth with luggage taken care of and a welcome drink. Highly recommend.

The location of the hotel is fantastic, with plenty of options for drinks and entertainment nearby. In old Kyoto, there is a charming area where you can enjoy a dry floor while sipping on your favorite beverage. They even provide books, board games, and travel information for guests to make the most of their stay. The room is cozy and well-decorated in a minimalistic Japanese style, providing a serene atmosphere. The bathroom features a separate shower area and a bath, offering a luxurious experience. Plus, the staff goes above and beyond to ensure a pleasant stay, providing excellent service.

The breakfast options could use some improvement.

The hotel is new, spacious rooms, welcome drink voucher, nice bathroom amenities, good location, helpful staff.

Absolutely nothing.

The staff were kind and helpful, excellent location near downtown city, cozy wine bar and great food options nearby, well-equipped and comfortable room, excellent value for money.

There was nothing I didn't like.

Title: Great Location, with a Cozy Restaurant! Centrally located, close to attractions and public transportation. The restaurant is cozy and offers free goodies to read. Oh, and don't forget the room cleaning service on a specific date!

Such a shame the bedroom window had a frosted glass! Zero view!

We had an amazing stay at Itoya in Kyoto. The hotel was impeccably clean and the staff, although not all fluent in English, were incredibly helpful and friendly. The location was perfect, with easy access to buses and the subway, and it was just a short walk to the popular Gion district. The rooms were beautifully designed and had thoughtful extras like face cloths, toothbrushes, and even PJs! We also loved the cozy lounge area with a great selection of books about Kyoto.

Nothing I didn't like to be fair 😊

The hotel is conveniently located within a short walk to the train station and close to various attractions. The room is equipped with a fridge and complimentary bottles of water, which is a nice touch. The separate toilet room adds convenience. From the hotel, it is easy to explore interesting areas and the main shopping area of the city.

The lack of natural light in some rooms may be disappointing for those who prefer brighter spaces.

As a disabled traveler, I appreciated the spacious rooms and immaculate cleanliness of Kyoto Itoya Hotel. The deep, clean bathtub and comfortable beds with down comforters were a highlight. The location was convenient, with a bus stop just opposite the road that took me back to Kyoto station. I also enjoyed the proximity to Komeda's Coffee house for a great breakfast. The staff, particularly the manager, Hideki Hasegawa, provided exceptional service, helping me locate a friend I hadn't seen in 27 years.

I felt really comfortable during my stay at Kyoto Itoya Hotel, and I have no complaints whatsoever.

Convenient location for exploring Kyoto attractions and easy access to train station. Adequate room size with three single beds, suitable for a short stay. Complimentary coffee voucher and informative English books in the dining room. Friendly and helpful staff, with prompt bag delivery. Nearby Family Mart for added convenience.

New hotel with great cleaning effort. Room slightly smaller than expected. Convenient location with bus stop and convenience store nearby. Great welcome drink and friendly staff. Spacious rooms with separate bathroom and toilet. Centrally located between metro stations and bus stops.

The double room and bathroom were spacious, new, and well-designed. The breakfast was amazing, with a varied and delicious Japanese set menu. The staff was friendly, with a good level of English. The hotel's location was perfect, close to main attractions and the train station.

Nothing bad to say.

This hotel offers great value for money, with competitive rates and all the basic amenities you need for a comfortable stay. The staff is friendly and helpful, making you feel welcome from the moment you arrive. The rooms are spacious and modern, with good wifi connection, and you'll find all the amenities you could ask for, including those little extras that make a difference. Plus, having breakfast included is a bonus, especially when you can enjoy it with refills at the local Starbucks.

All was just fine, nothing to complain about.

We were delighted with our recent stay at Itoya Hotel in Kyoto. The location is excellent, situated on a main street that is bustling but not noisy. The hotel staff were incredibly friendly and spoke good English, making us feel welcome from the moment we arrived. We were lucky enough to receive an upgrade to a larger room with great natural light, and we appreciated the attention to detail in the room's design. Being within walking distance of shrines, temples, and restaurants was a major plus for us, as it made exploring Kyoto incredibly convenient. we highly recommend Itoya Hotel for anyone visiting Kyoto.