I absolutely loved staying here! The hotel is located in a very nice and expensive area, which made me feel fancy and spoiled during my stay. The staff was amazing, always helpful and friendly. I especially appreciated the free shuttle service, which made getting around much easier. The room was wonderful, with great amenities like an electric kettle and a flat-screen TV. The bed was incredibly comfortable, and the parquet floor was a nice touch. I also enjoyed visiting the public bath and leisure garden area, which were both very relaxing.

I would definitely recommend this place to my family.

Great access to metro and convenient stores, friendly and helpful staff, free shuttle bus service, spacious and practical room layout, nice bath place on the 16th floor.

Felt very relaxed, no complaints.

The value for money at Mitsui Garden Hotel was excellent, with spacious and immaculately clean rooms. The location was fantastic, with a short walk to the subway and a beautiful view of the river. The staff were friendly and attentive, making our stay even more enjoyable.

Breakfast choices could be improved with a wider variety of options.

Beautiful hotel, friendly and helpful staff, amazing rooms, great views, impeccable cleanliness.

Nothing to dislike.

This hotel is amazing! The room had a fantastic view of the river, perfect for people who love beautiful scenery. The room was spacious, with plenty of cupboard space and seating. The sliding doors provided extra privacy. The bed was comfy, although the pillows were a bit hard. The staff were friendly and helpful. The shuttle bus to the main area was convenient. The location was safe and there were plenty of restaurants and convenience stores nearby. The spa on the top floor was relaxing. a comfortable and luxurious stay in a beautiful neighborhood.

Felt really good, nothing too much trouble.

We had a wonderful stay at this place. The location is rather central, making it very convenient for us to visit our customers nearby. The hotel is very clean, and our room had a good city view. The staff here were friendly and helpful, especially when we arrived with way too much luggage to handle. They even recommended a really good ramen shop that was just a 5-minute walk across the river. We also appreciated the free transfer to the station, which made getting around the city much easier.

We highly recommend this hotel to everyone. The facilities and services provided here are of great quality, including free shuttle service, a dining restaurant, and a bar/lounge area.

Convenient location near riverside promenade and subway stations. Easy access to the station by foot or subway. Friendly and helpful staff. Beautiful garden visible from comfortable lobby seating. Small but attractive and clean rooms with comfortable bed and good shower.

The hotel & staff were amazing! The room felt like home - spacious & very comfortable. The staff were very attentive & helpful. The location seemed far at first, but it turned out to be a blessing in disguise. I explored the surrounding buildings and found some excellent cafes & local stores that were hidden gems!- The views of the garden and river were stunning.- Highly recommend this hotel for an exceptional stay!

Slightly far from the train station, and there were no shops or restaurants near the hotel. But the overall experience made up for it.

Spacious and clean room. Comfy bed. Convenient location for restaurants and transport. Free shuttle bus service. Nice toiletries.

Cannot find any fault.

Clean modern accommodations, with sizeable rooms featuring large flat screen TVs, separate toilet and shower/wash basin for convenience, as well as free shuttle transport from a nearby station. Impressive attention to detail and generosity in the amenities provided like slippers, pajamas, toiletries, and even bottled water, appreciated a lot. Excellent hospitality and service by accommodating staff, happy to help provide maps, directions, and recommendations for local eateries. Enjoyed the location being in a newer business district with proximity to museum and convention center and easy transport access.

Great location, spacious room, helpful staff, good breakfast, accessible to transportation.

Nothings.

Located near transportation hubs, this hotel provides easy access to the city and boasts a serene riverfront location in the business district. Rooms are spacious and elegant, with luxurious bedding and beautiful modern bathrooms. There is a lovely restaurant on-site, serving authentic local fare, and guests can enjoy the onsen or take advantage of the hotel's shuttle service to nearby areas.

One minor issue was that coffee wasn't provided in the room and had to be purchased through breakfast service.

I had an absolutely wonderful stay at Mitsui Garden Hotel. The room was impeccably clean and comfortable, with a lovely view of the river. The staff were kind and helpful, ensuring that I had everything I needed throughout my stay. The free shuttle to Osaka Station was incredibly convenient and made getting around the city a breeze. The onsen on the top floor was a fantastic bonus and provided a relaxing and cultural experience. I highly recommend this hotel for its exceptional quality and great location near excellent ramen restaurants!

we got great value for our money. The room was clean and comfortable with a beautiful view of the city. The location was convenient, with easy access to public transportation and plenty of dining options nearby. The staff at Mitsui Garden Hotel were friendly and helpful throughout our stay.

The breakfast items could be improved with more variety.

The hotel was very clean and the staff were incredibly friendly and helpful. the hotel offered a free shuttle service which was very convenient. the room was comfortable and well-appointed with some nice complementary toiletries.

The location of the hotel wasn't great as there weren't many nearby restaurants or things to do. the Wi-Fi was very slow and unreliable, which was quite frustrating.