Absolutely amazing stay with a stunning view, beautiful room, and exclusive access to a hot spring with a view. Helpful staff and great customer service. Free shuttle bus and discount card for nearby attractions.

Felt at ease, no complaints.

Spacious room with stunning lake view. Spectacular Japanese-style meals. Helpful English-speaking staff. Excellent public baths with open-air option. Clean and well-maintained facilities.

Nothing to dislike.

Spent a lovely weekend in a traditional Japanese hotel. the room was spacious and had stunning views of the mountains and lake. We really liked the traditional Japanese breakfast served in our room and the two Onsen baths available for use. the hotel provided a free shuttle bus to the nearby train station which was really convenient.

The hotel was quite far away from the main sites and we had to take a taxi to get there which was quite expensive.

The view of Mt. Fuji from our room was absolutely breathtaking. We soaked in the natural hot springs onsen and felt completely relaxed. The multi-course meals were delicious and beautifully presented. Even though there were some drawbacks, overall I highly recommend this hotel.

We absolutely loved our stay at this luxurious 4-star hotel! The location is unbeatable, right by the lake and close to a ferry that can take you anywhere in the area. The view of the lake is breathtaking, especially from the second-floor room where we stayed. We were even lucky enough to see Mt. Fuji at dawn! The room itself was spacious, clean, and had all the amenities we needed for a comfortable stay.

This hotel is highly recommended for anyone looking for a luxurious and comfortable stay.

Incredible lake view, especially during sunrise. Excellent set meals and attentive staff. Convenient access to hot springs on-site.