The hotel staff are excellent, addressing all issues promptly. Amazing breakfast selection. First-class spa facilities. Great location for walking anywhere.

Nothing all excellent.

The hotel's stunning decor and palace-like atmosphere made me feel like royalty. I requested a quiet room and they delivered. The view of the diplomatic town from my room was breathtaking and relaxing. The spa was top-notch and the bed was luxuriously soft. The breakfast was delicious and the hotel staff were exceptional. They worked hard to address any issues and ensure a comfortable stay. The pool, sauna, and steam room were all excellent and definitely worth a visit. The location was perfect for exploring the city on foot. Rixos exceeded my expectations in every way.

I would highly recommend this hotel.

I recently stayed at a hotel in Nur-Sultan and had a wonderful experience. The rooms were spacious and clean, providing a comfortable stay throughout my trip. The breakfast offered a diverse selection of delicious food, ensuring a satisfying start to the day. The hotel's spa area was particularly impressive, offering a relaxing atmosphere and a rejuvenating massage service. The staff were attentive and friendly, making me feel welcome and well taken care of during my stay. The fast and reliable wifi allowed me to easily stream my favorite shows on Netflix. Additionally, the hotel's location in a nice area of town made it convenient to explore the city. The complimentary late check-out was also a great perk. I highly recommend this hotel for a pleasant and enjoyable stay.

We had a fantastic stay at this hotel. The spacious reception area and comfortable seating in the upper lobby created a peaceful atmosphere. The breakfast, which was included with the room reservation, was absolutely amazing. The location of the hotel in the city center made it convenient to explore the beautifully designed buildings and structures nearby.

Can't fault the property in any way.

Excellent amenities, including a pool, sauna, and steam room. The breakfast buffet is enormous and excellent. The hotel staff are super and cannot be beat. The location is great, with easy access to walking anywhere.

Felt looked after, no complaints.

Beautiful decor, easy stay, quiet room, great spa, relaxing massage, attentive staff.

The staff were professional and attentive. The breakfast had a great selection and the evening meal package was excellent value. The hotel had a spacious and peaceful atmosphere with a large lobby and comfortable seating. The location was ideal for walking and photography trips.

Everything was spot on.

Convenient location, great amenities including gym, pool, sauna, and helpful staff. Spectacular lobby, excellent breakfast, and comfortable rooms with complimentary IP telephone. Perfect for business travelers.

The staff at the hotel were amazing, providing us with excellent service throughout our stay. the breakfast had a wide selection of delicious food and the rooms were comfortable and clean. We also enjoyed the convenience of the hotel's location, which made it easy for us to explore the city.

One thing we didn't like was the lack of attention from the waiters in the restaurant during breakfast. It was difficult to get their attention and the service could have been better.

Jacuzzi in room, tasty Italian dinner, rich breakfast, elegant lounge with plants, perfect location near monuments and Khan Shatyr, surprise inclusion of SPA cost.

The hotel had a great location, with key landmarks and attractions within walking distance. the breakfast spread was amazing, with a wide variety of options available. I also enjoyed the helpfulness and friendliness of the staff, especially when it came to assisting me in locating lost items.

There was a strange and unpleasant smell in the room on the first night, although I didn't notice it again afterwards. Additionally, the prices for beverages and snacks were a bit high.

Spacious lobby and breakfast area. Large Irish bar. Peaceful atmosphere. Excellent breakfast options. Good location for walking and photography.

I recently stayed at a fantastic hotel in Astana for my solo trip. The location was perfect, with an outdoor restaurant nearby where I enjoyed delicious meals. The hotel was also conveniently close to many attractions, such as the Bayterek Tower and Khan Shatyr shopping mall. The room was spacious and beautifully furnished, providing a comfortable and relaxing atmosphere. The bathroom was clean and well-maintained, and the service from the staff was exceptional. Breakfast was a highlight, with a wide variety of dishes to choose from. it was a wonderful experience.

Our check-in process at Rixos was incredibly efficient, with the front desk anticipating our arrival and everything prepared and ready. We were pleasantly surprised to find out that the hotel bar stays open 24 hours, allowing us to enjoy a quick drink after a long flight. The added bonus of free international telephone calls made our stay even more convenient. The rooms were comfortable and provided a good night's sleep, while the breakfast offered a delicious selection of dishes.

The hotel had a great variety of food for breakfast, with a wide buffet selection. the spa facilities were top notch, and the staff was pleasant and helpful. the location of the hotel was very convenient, with easy access to public transportation and nearby attractions.