This hotel is a hidden gem! The value for money is unbeatable, with affordable prices that won't break the bank. The attention to detail is evident throughout, from the spacious and clean rooms to the basic amenities provided. The location is perfect, with its proximity to the business center and easy access to the city. What sets this hotel apart is its breathtaking views, whether it's the stunning vistas of the lake or the picturesque surroundings. And let's not forget about the breakfast - a delicious and varied spread that will satisfy even the pickiest eaters!

The hotel was absolutely fine - no complaints here!

The staff at Sovereign Hotel went above and beyond to accommodate our needs. We arrived early in the morning after a long flight, and they arranged for a comfortable holding room so we could rest until our room was ready. They also allowed us a late check-out to accommodate our late evening flight. The personalized hospitality we received truly made our stay memorable and enjoyable. I highly recommend this hotel for their exceptional service and customer care.

The staff at The Staff Hotel in Kisumu were incredibly friendly and accommodating. They went above and beyond to make us feel comfortable and even provided us with a holding room early in the morning when we arrived before check-in time. They were very responsive and helpful, even calling to inform me when I forgot my sunglasses at breakfast. The personalized service was on par with five-star hotels I've stayed at and definitely exceeded my expectations.

My stay at The Staff Hotel was excellent and felt very homey. I truly enjoyed the personalized hospitality and the comfortable amenities provided.

Spending Christmas at this charming hotel was a delightful experience. the rooms were comfortable, and the food was delicious. One of the best things about the hotel was its location, with easy access to a stunning view of the lake and beautiful sunsets. the hotel had a warm and cozy feel.

there wasn't a great selection of vegetarian options on their menu, which was limiting for me. the check-out process was quite slow, and I had to point out billing errors that would have cost the hotel if left unnoticed.

The reception was flawless, with warm and gracious staff. The room exceeded our expectations, with luxurious amenities and a king bed. The breakfast feast was sumptuous, offering a variety of delicious dishes. The location was great, close to the lake and town, with fast service at the reception. The hotel's rooms were spacious, airy, and well-designed, and the king-size bed was comfortable. An enjoyable stay overall.

Nothings.

Great location, spacious rooms with nice nets, no mosquitoes. Large, comfortable beds. The corridors are well designed. Fantastic and responsive staff, on par with top Kenyan hotels. Very welcoming and helpful, anticipating needs and offering assistance.

The hotel is conveniently located near the City Centre, making it easy to access shopping malls and other amenities. The rooms are clean and nicely appointed, providing a comfortable stay for guests. Additionally, the staff throughout the hotel are friendly and helpful, ensuring a pleasant experience.

The restaurant service was slow, resulting in a long wait for dinner.

The hotel is conveniently located in the heart of the city, making it easy to explore the local attractions and nearby towns. the rooms were clean and well-maintained, offering a comfortable space to relax after a long day of sightseeing.

The hotel's internet connection was inconsistent and had limited availability. the breakfast service was a bit disorganized, with long wait times for tea and overwhelmed wait staff.