Great airport proximity. Hourly airport shuttle, could be more frequent. Rooftop restaurant challenging in wet season. Good food and comfy beds. Best hospitality in Kenya. Upgraded room. Amazing breakfast buffet and pool bar food. Smart TVs in room. Helpful and professional staff. Security and cleanliness exceeded expectations.

The hotel location is very convenient for travelers with early morning flights. It is a short ride away from the airport, with a free shuttle included in the stay. The rooms are spacious and clean, with all the necessary amenities. The breakfast is rich and delicious, a great start for the day ahead.

The hotel lacks attention to detail in some areas. The reception staff is not always friendly or engaging.

The value for money at this hotel was excellent, worth every cent for a comfortable and quiet room. The location near the airport was convenient and the staff were friendly and efficient, providing excellent service throughout my stay.

Hotel breakfast could be improved with a wider variety of options.

My stay at the airport hotel was exceptional. The staff at Crowne Plaza went above and beyond to make sure I had a great experience. They were quick to respond to my questions about transportation to and from the airport. The room was beautiful and clean, and the location was perfect for my needs as I arrived late and had an early morning flight. The hotel also provided a shuttle service to the airport, which was very convenient. it was a very well-organised and comfortable stay.

Modern and spacious accommodation with helpful staff, delicious food, and great security measures. Convenient transfer service to the nearby airport terminal. Excellent value for money, perfect for both leisure and business travelers. Highly recommended.

had a wonderful stay at crowne plaza, Nairobi airport. exceeded my expectations, especially after a previous stay that was just fine. friendly staff, comfy beds, and a convenient shuttle service made my christmas party memorable. highly recommend for both business and holiday travelers.

Tv internet service was limited.

The best thing about my stay at Crowne Plaza was how helpful the staff members were. When I arrived at the hotel, I was greeted with a warm welcome from the airport shuttle driver. The room was also very clean and comfortable, with great bedding. Despite some technical issues with the elevators, I still had a peaceful and quiet stay. I also enjoyed the lounge on the top floor, where I was served tasty food by the friendly pool staff. I highly recommend this hotel.

Great food, clean rooms, helpful staff, convenient location, free airport shuttle.

Nothing not to love.

Had a great Easter break at a lovely airport hotel. The rooms were spotlessly clean and comfortable, and the staff were friendly. Loved the free shuttle service to and from the airport - it made our travels so much easier. The breakfast was fresh and delicious, and we appreciated the complimentary welcome drinks upon arrival.

We did encounter some issues at the restaurant. The service was slow and inattentive, and we had to wait quite a while for our food and drinks.

The hotel offers a complementary airport shuttle, car and driver service, and a relaxing and secure atmosphere. The staff, including Patrick K., provide excellent customer service.

Felt snug, nothing too much trouble.

From the moment I arrived, this hotel made me feel pampered and luxurious. The exclusive amenities included a top-notch Spa & Wellness Centre, where I indulged in a relaxing body scrub and massage. The infinity pool on the sun terrace provided stunning views as I lounged on the comfortable sun loungers. The restaurant served delicious halal food, and the poolside snack bar offered refreshing drinks and snacks. The bar/lounge area was perfect for unwinding after a long day. The private facilities in my room were exceptional and met all my needs.

The shuttle service only ran once an hour, which was inconvenient for my schedule. However, this minor issue was quickly overshadowed by the exemplary service I received from the staff.

The location of the hotel was incredibly convenient as it was very close to the airport. The free shuttle service provided a hassle-free transfer to and from the airport, making it easy to catch my flights. The room was comfortable and modern, providing a pleasant stay before my early flight the next day.

There were limited options for breakfast and dinner, and the meals were not available outside specific times. It would have been more convenient if there were 24-hour food service considering it is an airport hotel.

Close to the airport, free shuttle, comfortable beds, good security, efficient and helpful staff.

Felt very secure, no complaints.