The city views from Evergreen Laurel Hotel Penang are stunning, especially since the seafront is now dedicated to the Gurney Wharf Project. My memorable experience was enjoying a refreshing swim in the outdoor pool with the backdrop of the vibrant cityscape. the complimentary beverages and apples were a thoughtful touch that added a welcoming feel to the stay.

The air conditioning thermostat was broken, making the room uncomfortably cold at night.

From exciting water slides to interactive games, there's never a dull moment at this fun-filled haven. the family-friendly atmosphere and attentive staff ensure a memorable stay for both parents and children.

For dads, it would be great to have more variety in family dining options.

A mix of buffet and a la carte meals made dining exciting. I was surprisingly entertained by the live band at the lobby lounge. While the pool area lacked service, the spacious executive suite with a separate living room was a sanctuary. the hard-to-please sister was pleased too! the front desk experience was as cold as the room, but the classical style of the hotel brought back childhood memories. the hotel will surely miss my son's misadventure with the elevator door.

I always return for the weekend. First stay, helpful staff recommended places to eat. This hotel suits me perfectly with free Wi-Fi, pool, fitness centre, massage, and more. Essential amenities: air conditioning, no smoking, flat-screen TV, and elevator. Always a pleasant stay.

We had a great stay at the hotel - the pool was fantastic and our room was spacious and comfortable. the location was convenient, being close to the city center. the staff were exceptionally courteous and went above and beyond to ensure our needs were met. One thing we appreciated was the delicious variety of food choices, especially for those who enjoy Asian cuisine. there were some fantastic local hawker style eateries just a short walk away.

No issues at all. 😊

Great location near George Town, quiet and by the sea. Helpful staff. Comfortable rooms at a good rate. Superb breakfast. Excellent for walks. Plenty of nearby food options.

Nothing to fault.

Convenient Location and Good Value

During our stay at Evergreen Laurel Hotel, we were pleased with the convenient location and the overall value for money. The hotel is centrally located, making it easy for us to explore the surrounding areas. The room rates were reasonable, considering the amenities and services provided.

We had a minor issue with the smell of cigarette in our room, but the receptionists were extremely helpful and quickly moved us to another room. The hotel staff provided excellent service, allowing us for a late checkout subject to availability. I would recommend this hotel for its responsive and helpful staff.

The hotel is conveniently located near the bay and Gurney Plaza, making it a great location for shopping and exploring local attractions. The rooms are clean and comfortable, with large windows offering a view of the sea. The staff is friendly and helpful, providing excellent service. The breakfast spread is delicious and there are even complimentary drinks for children. it's a great spot for a short stay and for indulging in food excursions along Gurney Street.

The transportation options to the heritage site are limited and the tax for foreigners is quite expensive.

The breakfast had a decent variety and the staff was accommodating. the sea-facing view was breathtaking. the hotel's amenities such as the children's play area and the fitness center were well-maintained. We also received two complimentary perks that made our stay even better. the hotel's location was near the beach and there was easy access to public transportation.

The hotel's facilities were showing signs of wear and tear. the housekeeping staff could have done better in terms of cleanliness especially with the cutleries.

We recently stayed at a hotel in Penang for our family vacation and had a great experience. The location was fantastic, with easy access to popular attractions like Paragon and Gurney Mall shopping centers. The rooms were comfortable and clean, providing a relaxing space for our family. The staff was friendly and helpful, offering excellent service throughout our stay. The breakfast options were varied and tasty, ensuring a satisfying start to our day. the hotel had convenient facilities like a restaurant and housekeeping service.

One aspect that could be improved is the check-in process, as some guests mentioned a lack of a warm welcome and clear directions to the rooms.

I had a great experience at a hotel in Penang. the staff were really nice and helpful. the hotel is close to sightseeing places and has easy access to cheap and good local food. They also provided extra pillows and had 2 jacuzzi pools in the changing room. it was a pleasant stay.

Absolutely nothing! 😊