The hotel is conveniently located next to a modern shopping complex, offering easy access to a wide range of amenities including restaurants, shops, and even a cinema. Additionally, it is within a short walking distance of the Jesselton Point ferry port, making it convenient for those looking to explore the nearby islands. The rooms are comfortable and equipped with amenities such as air conditioning and hot showers. The hotel also offers a buffet breakfast with a variety of options to choose from. the location and room facilities make for a pleasant stay.

The parking situation at the hotel seems to be a downside, with limited spaces available and additional charges for the basement parking.

The location is very convenient, just in front of the Suria Mall and close to Jesselton Point and the seafood market. The staff is friendly and breakfast is good with changing menu options. The beds are comfortable and the shower has strong water pressure. Baggage storage is available for late flights.

Can honestly say there wasn't anything not to like.

Excellent staff, happy to accommodate special orders. Efficient reservation and check-in. Amazing view of the sea. Convenient location for boat trips, shopping, and waterfront strolls. Impressive bathroom with strong water pressure. Good for leisure trips, clean, and centrally located. Breakfast is delicious with a sea view. Conveniently located near town center and shopping mall. Great panoramic view from the seafront room.

Great location right across a bustling shopping mall with an array of dining options. the spacious rooms are clean and equipped with a comfortable bed. Staff is friendly and helpful, ensuring a pleasant stay.

The hotel needs some updating as the decor looks tired, and carpets and plumbing need attention. Breakfast lacks variety, with some items missing at times.

This hotel is centrally located in the heart of the town, making it convenient for exploring the area. The rooms are well-priced and come with basic amenities, although some furniture may have minor scratches. The staff are friendly and helpful, accommodating special requests such as providing a hair dryer. Breakfast is included and offers a variety of local dishes, with great views during the meal.

No improvements needed, everything was fine.

I was pleasantly surprised by my recent stay at the hotel. The location was perfect, with plenty of dining options nearby and a shopping mall just across the street. The room I stayed in had a beautiful view and was quite spacious. I was grateful for the room upgrade I received upon check-in. The breakfast provided was fantastic, with a wide variety of options to choose from. The room service food was also delicious and reasonably priced. Despite some minor issues mentioned in other reviews, I found the staff to be friendly and efficient. I had a great experience at Gaya Centre and would definitely recommend it to others.