cozy, clean room with friendly staff and excellent service. Value for money.

No hair dryer.

Very helpful staff, especially for first-time arrivals in Mexico. Clean room with a comfortable bed. Newly opened cafe in the lobby serves great European coffee. Convenient buses in front of the hotel. Big supermarket and useful shops nearby.

During our Easter stay, we were pleased with the attentive staff and their helpfulness. They went out of their way to make sure we were comfortable and had everything we needed. Additionally, the rooms were clean and well-maintained, creating a pleasant environment to relax in after a long day of exploring. We also appreciated the convenient location near a bustling square, which offered various dining and entertainment options.

There were a few aspects that we didn't particularly enjoy during our stay. the lack of parking facilities made it difficult for us to find a spot for our car.

Lo mejor del hotel! Además, pude aparcar cerca del hotel de manera gratuita. La ubicación era excelente, muy céntrica y cerca del centro de la ciudad. El personal de recepción fue maravilloso y muy amable. La cama también era súper cómoda.

Todo estupendo. ¡Hasta me devolvieron un libro que había olvidado! Fue un regalo muy especial que pensé que había perdido, pero fue un mal entendido y me lo enviaron por correo.

I had a fantastic stay at this hotel. The staff was incredibly friendly and helpful, making me feel welcome from the moment I arrived. They went above and beyond to assist me with any questions or concerns I had. The location of the hotel was perfect for me as it was close to the bus station and in downtown Cancun. I felt safe as a solo female traveler and the neighborhood was quiet and green. Additionally, there were plenty of amenities nearby such as a large supermarket, cafes, and restaurants.

Nothing to dislike.

had a really pleasant stay at this charming boutique hotel in cancun. staff were incredibly helpful, especially for us first-time visitors to mexico. loved the clean and comfortable room, and enjoyed the newly opened cafe in the lobby. convenient location with buses right in front and a huge supermarket nearby. a great option if you want a local experience.

Mirror missing in bathroom.

We got great value for our money at Casa Mallorca. The room was clean and comfortable, and the location was convenient for exploring the area. The staff was friendly and went above and beyond to make our stay enjoyable.

More variety in the breakfast selection would have been nice.

During our stay at Casa Mallorca, we were pleasantly surprised by the beautiful colors and flowers that adorned the hotel. It created a vibrant and cheerful atmosphere, making us feel instantly welcomed. The staff went above and beyond to make our experience memorable, especially when we arrived late at night due to a delayed flight. Despite the late hour, they greeted us warmly, gave us a tour, and ensured we had everything we needed. The breakfast was absolutely delicious, and the coffee was a standout. The hotel's location, away from the hustle and bustle, provided a peaceful retreat, yet we were still within walking distance of the ADO bus terminal. The room was clean and comfortable, with excellent air conditioning, ensuring a restful night's sleep. There were also numerous restaurants nearby, offering a variety of dining options. our stay at Casa Mallorca was lovely, and we would definitely choose to stay here again.

Well-appointed room, charming host, excellent breakfast, authentic Mexican neighborhood, good value for money. Friendly and kind staff, waited for late arrival, helpful with questions. Huge supermarket across the street, close to Mercado 28, quiet and green neighborhood. Felt safe as a solo female traveler. Upgraded to a huge master suite, super clean, friendly staff, good wifi and TV. Great location with food stands, restaurants, and bars. Convenient for ADO station, ferry terminal, buses, and taxis. Top priority of cleanliness, pleasant and helpful staff, effective air-conditioning, comfortable bed and linen.

We got great value for our money at Casa Mallorca. The room was clean, comfortable, and spacious. The location was convenient with easy access to public transportation, and there were plenty of options for dining nearby. The staff was friendly, welcoming, and made us feel at home.

The hotel breakfast menu could benefit from more variety.

I recently stayed at Casa Mallorca and had a fantastic experience. The hotel is run by a friendly and welcoming staff who went above and beyond to make my stay comfortable. The rooms were impeccably clean and had everything I needed. I particularly enjoyed the quiet and peaceful neighborhood, which felt safe even as a solo female traveler. The location was convenient, with a supermarket across the street and plenty of cafes and restaurants nearby. I had a wonderful stay at Casa Mallorca and would highly recommend it.

Nothing to dislike! 😊

As vegetarians and vegans, we appreciated the variety of options available for breakfast, including fruits, yogurt, and toasted croissants or biscuits. The hotel's attention to detail, such as folding towels beautifully and keeping the rooms clean, was also commendable.

Felt lucky, no complaints at all.

The value for money at Casa Mallorca was excellent. The room was spacious, clean, and had all the amenities we needed. The location was perfect, right on a lively square with plenty of food stands and bars. The staff treated us like family, making us feel welcome from the moment we arrived.

The hotel breakfast menu could have more variety.

I was amazed by the level of service at Casa Mallorca. The staff went above and beyond to ensure my needs were met. They even woke up early to arrange a taxi for my early morning departure. The room had a clean and fresh feel, with towels arranged in a swan kissing swan position. Plus, the affordable price made it a great value for money.

The staff at this hotel were very helpful and accommodating, especially for someone like me who doesn't speak any Spanish. The room was clean and the bed was comfortably hard. I really enjoyed the new café in the lobby which served European coffee from a good coffee machine. The location of the hotel was great, with buses available right in front of the hotel to take you to the popular Hotel Zone. There was also a large supermarket nearby with local prices and other useful shops like a barbershop.

Nothing all excellent.