Enjoyed unique experiences, like a show at Cirque du Soleil and a fun night at Xoximilco. Convenient access to highway leading to Xcaret, Xel-Ha, and Tulum.

Oh, and let's not forget the "hard of hearing" staff. Absolute delight to communicate with.

I had a wonderful stay at City Express in Playa del Carmen. the room was spacious and clean, with all the necessary facilities such as a kitchenette and comfortable beds. the hotel provided a shuttle bus service on weekdays, making it convenient to get around. I loved the little touches like the complimentary bottles of water and the USB chargers in the room. the swimming pool area was also great, never too crowded, and perfect for families with its shallow water. There were plenty of nearby restaurants and a mall within walking distance, although crossing the road was a bit tricky.

Couldn't find any faults at all! 😊

We stayed in a hotel that was conveniently located just in front of the freeway, making it easy to get to all the attractions in the area. The location was perfect - close to everything, but away from the noise of the city. Our room was spacious and clean, with a kitchenette that had a toaster, microwave, hob, and coffee machine. The staff were friendly and helpful, and the swimming pool area was never too crowded.

The breakfast service was not up to par. There weren't enough staff members to clean and keep it stocked, and the quality of the food was subpar.

Spacious room with kitchenette and clean. Shuttle bus available weekdays. Toaster, microwave, hob, and coffee machine provided. Free bottled water daily. Pool area always has available seating. Good for kids with shallow water. Close to restaurants and a mall. Comfortable beds with working air conditioning. USB chargers in all sockets. Large flat screen. Quick check in/out. Reliable wifi. Good breakfast and kitchen facilities. Central location.

I had a great experience during my recent stay at City Express Suites. The double room with a kitchenette was spacious and kept very clean. I appreciated the amenities provided, such as the toaster, microwave, hob, and coffee machine in the rooms. The shuttle bus service offered on weekdays was convenient, and the swimming pool area was never too crowded. The comfortable beds and well-functioning air conditioning made for a pleasant stay. Additionally, the presence of USB chargers in all the sockets was a thoughtful touch. The hotel is also located near several restaurants and a mall, making it convenient for dining and shopping options.

The location was perfect, right on a busy highway leading in and out of the city. It made it so easy to explore the area and go on day trips. The hotel offered a wide range of services, such as room service, car hire, and dry cleaning, which made my stay even more convenient. The staff were extremely friendly and helpful, taking care of my every need. The room itself was spacious and comfortable, with amenities like air conditioning and a flat-screen TV. I also loved the outdoor swimming pool, where I could relax and soak up the sun. this place exceeded my expectations and I would highly recommend it to anyone looking for a luxurious and comfortable stay.

For families looking for a luxurious and comfortable stay, I would definitely recommend this hotel.

Convenient location, friendly staff, clean rooms, good breakfast choices, spacious double room.

Nothing to mention.

Had a blast discovering the hotel's hard of hearing staff and the joy of being left in the dark about free breakfast. Such a treat!

Who needs communication and information when you can be surprised by lack of service? Loved the view of the rubbish tip from my room.

The spacious double room with a kitchenette was perfect for our family. The rooms were consistently kept clean, and the beds were very comfortable. The hotel provided a shuttle bus service on weekdays, which was convenient for exploring the area. Additionally, we appreciated the amenities in the room, such as the toaster, microwave, hob, and coffee machine. The two small bottles of water provided each day were a nice touch. The swimming pool area was never crowded, and the pool was suitable for kids. There were plenty of restaurants nearby, and a mall was within walking distance. The hotel also provided USB chargers in the room, which made it convenient for charging our devices. we highly recommend this hotel!

A/C and wi-fi worked perfectly, and the spacious room with a kitchenette was a bonus. the swimming pool area was never too crowded, and we always managed to find a comfortable spot. the hotel's location was convenient, with a pleasant 15-minute walk to the center through a nice park district. the free shuttle bus service provided on weekdays was also a nice touch. the room amenities, like the toaster and coffee machine, were handy, and the beds were very comfortable. a pleasant and convenient stay.

Can't fault anything about it! 😊

During my recent stay at City Express, I was pleasantly surprised by the spacious double room with a kitchenette. the room was kept very clean and had all the facilities we needed, including a toaster, microwave, hob, and coffee machine. the beds were comfortable, and the air conditioning worked well. I also appreciated the USB chargers in all the sockets, so I didn't have to worry about travel adapters. the free parking and breakfast, which we weren't even told about, were great perks. the swimming pool area was never overcrowded, and my kids enjoyed the pool, which was suitable for them with a depth of 120cm. there were several restaurants nearby, and a mall was just a 15-minute walk away, although the lack of a pedestrian crossing made crossing the traffic a bit challenging.

Everything was spot on! 👌

I recently stayed at City Express in Playa del Carmen for 5 nights. The hotel was perfect for our family vacation. The room was spacious and clean, with a comfortable bed and a kitchenette equipped with a toaster, microwave, hob, and coffee machine. The staff were very friendly and accommodating, and the breakfast was delicious. The swimming pool area was never too crowded, and there were plenty of deck chairs and umbrellas. The location was great, with a nice walk through a park to reach the city center.

Strongly recommend this hotel.

I had a fantastic stay here! The hotel was spotlessly clean and the rooms were spacious and comfortable. I was pleasantly surprised to find out that breakfast was included, and it was delicious. The staff were friendly and helpful, and I appreciated the free parking and convenient location. The hotel was also equipped with great facilities such as a swimming pool with deck chairs and umbrellas. Wi-fi and A/C worked perfectly throughout my stay. I had a wonderful experience!

Nothing, everything was great.

The rooms at the hotel were well set-up and clean, and the staff was nice and friendly. We enjoyed the complimentary breakfast, which had a good variety of options. the hotel had a nice swimming pool, which was a great feature to relax and cool off in.

One downside of the hotel was its location. It was a bit far from the city center and the beach, requiring a drive or taxi ride to reach any attractions.

We had a wonderful stay at City Express! the hotel was spotless and we really appreciated the free parking and breakfast. the room was spacious and had all the necessary amenities. the staff were very friendly and accommodating. the air conditioning and Wi-Fi worked perfectly, and the bed was comfortable. the swimming pool was a nice bonus, with plenty of deck chairs and umbrellas. It was also convenient to have a taxi service available for a reasonable price.

Couldn't fault our experience! 😊