During our recent stay at Crowne Plaza, we were amazed by the excellent customer service provided by the staff. One particular situation stood out to us - when our car had a flat battery, the hotel staff went above and beyond by using their own vehicle to jump start it. Their willingness to help and go out of their way truly made us feel valued as guests. I highly recommend this hotel for its exceptional customer service.

Friendly personnel, safe and underground garage, parking availability, convenient location near bus stations and a mall, pool.

Nothing, no complaints at all.

Friendly personnel, safe underground garage, convenient location, nearby bus stations, big mall, pool.

Nothing to be said.

Friendly personnel, safe parking, convenient location near bus stations and mall, pool facilities.

Everything is what I need and want.

We had a fantastic stay at this hotel in Leon. The best aspects were the cleanliness, hotel facilities, parking, and location close to the center of town. The hotel was spotless and well-maintained. The facilities, including the pool, were top-notch. We felt safe with the underground garage and parking options. The location was ideal, with nearby bus stations and a big mall within easy reach.

Wonderful Hotel and Wonderful Staff

During my stay at the Crowne Plaza, I was greeted with warm hospitality and the staff made sure I felt right at home. They went above and beyond to ensure my comfort and their excellent English-speaking skills made communication a breeze. The room itself was spacious, impeccably clean, and well-equipped, including a delightful coffee machine and hand-made chocolates. The bathroom was also impressively spacious, featuring a luxurious walk-in shower and plenty of towels, bathrobes, and slippers. The hotel's breakfast was fantastic, and I was also impressed by the pool area and gym facilities. I had a wonderful experience and would definitely want to come back again.

I had a fantastic stay at the Crowne Plaza in Leon. The room was spacious and the bed was incredibly comfortable. The buffet breakfast was delicious and the staff provided great service. The hotel location was convenient and the bar had a great selection of craft beers. I highly recommend this hotel.

Friendly staff, great location, delicious food, clean facilities, convenient parking, nearby bus stations.

Nothing to fault.

Best stay in Leon for years. Awesome staff. Great location. Great food. Always clean. Best screen for sports. Very friendly personnel. Safe and convenient parking

Nothings

The hotel is conveniently located, making it easy to access business facilities and amenities in the area. the staff at the hotel were professional and efficient in their service. the room was spacious, clean, and well-equipped, providing a comfortable stay.

The breakfast options were limited, similar to many US-style hotels. the indoor pool seemed to be underutilized, which may be due to its orientation towards the atrium.

We had a fantastic stay at this hotel. The cleanliness was impeccable, from the spotless rooms to the pristine pool area. The hotel facilities were top-notch, with a safe and underground garage for our car, as well as parking in front of the hotel, which was incredibly convenient. The location was perfect for our business trip, as it was nearby bus stations to go downtown and also near a big mall, providing us with easy access to everything we needed.

Nothing I didn't like to be fair.

This hotel is conveniently located in one of the best areas, close to the center of town and near a big mall. The rooms are large, very clean, and well equipped, with a coffee machine and even hand-made chocolates. The bathroom is amazingly spacious with a walk-in shower, and plenty of towels, bath robes, and slippers are provided. The staff is welcoming and speaks impeccable English. The breakfast buffet is brilliant and there is a great pool area and gym.

The concierge services could be improved with more knowledge about city travel options.

Friendly staff, convenient location near bus stations and mall, safe parking options, clean facilities, good food, and great sports viewing at the bar.

I had an incredible stay at a hotel in Leon. The cleanliness of the hotel was top-notch, with everything spotless and perfectly maintained. The hotel facilities were impressive, offering a pool for relaxation and enjoyment. The parking options were great, with both underground garage and front parking available, making it convenient for guests with cars. The hotel's location in one of the best areas of Leon was a major advantage, with nearby bus stations and a big mall in close proximity. The staff was incredibly friendly and accommodating, from the reception desk to room service.

Hard to think of anything negative about my stay.

Very friendly personnel, safe and underground garage, nearby bus stations, big mall, pool.

All was perfect.