I recently stayed at this hotel and I have to say that the service was incredible. The staff at check-in was very friendly and helpful. I was grateful to have an English-speaking person at the hotel, especially while traveling in a foreign country. The location of this place was also quite convenient. Torreon is a small city, so you can easily get anywhere in no time. It was very convenient for exploring the town and visiting local restaurants for authentic food.

If you're looking for a luxurious and comfortable hotel for your family, I highly recommend this venue. They provide excellent service and a wide range of amenities to enhance your stay.

Staff was helpful at check-in, making communication easy. Appreciated having English-speaking employees in Mexico. Convenient location for exploring local cuisine. Did not try hotel breakfast, opting for authentic local food.

As women traveling alone, we felt safe and comfortable at the Crowne Plaza Torreon. The English-speaking staff was very helpful and made us feel welcome. The hotel's location was convenient for exploring the local town and experiencing authentic Mexican cuisine.

Felt like queens during our stay, no complaints at all.

Great staff, English speaking, helpful, nice location, authentic local food.

Nothing negative to say.

My family and I stayed at Crowne Plaza for five nights while exploring the beautiful town. The staff was incredibly nice and always went out of their way to help us. We especially appreciated having an English-speaking person at the hotel, which made our stay in Mexico a lot easier. The location of the hotel was also perfect, allowing us to easily visit all the local attractions. Additionally, we didn't have breakfast at the hotel as we wanted to try the authentic, local food in town.

Strongly recommend this hotel.

During our stay at Crowne Plaza, we decided to explore the local cuisine in town, so we didn't have breakfast at the hotel. The staff at check-in were very nice, and having an English-speaking person was a bonus while traveling in Mexico. The staff was consistently friendly and helpful. The location of the hotel was also convenient.

Would recommend this hotel.

Friendly staff, English speaking, nice location, helpful

Nothing to mention

I had an excellent stay at the Crowne Plaza in Torreon. The hotel was like an oasis during my visit to see my brother at the hospital. Coming back to the hotel after a long day was refreshing and relaxing. The luxury amenities, including the pool, made it the perfect place to unwind and pamper myself. The staff was efficient, friendly, and the breakfast was delicious. I highly recommend this hotel.

The staff was friendly and helpful, nice location, English-speaking staff, authentic local food nearby.

Not obvious to find.

The service at this hotel is outstanding, and the staff is incredibly friendly and helpful. the hotel has all the amenities you need for a comfortable stay, including a great gym with new equipment and a pool with a jacuzzi. the rooms are spacious and clean, and the beds and pillows are very comfortable. the hotel is conveniently located in the heart of the city, making it easy to explore and access various attractions. Additionally, the breakfast buffet is delicious and offers a wide variety of options.

One downside I experienced during my stay was the noise from the air conditioning unit in the room. It was quite loud, and when I turned it off, the room became uncomfortably hot.

The staff was incredibly nice and helpful throughout my stay. The location was also great, allowing me to easily explore the local area. Despite not eating breakfast at the hotel, I enjoyed trying out the authentic food in town. I really appreciated having an English-speaking person at the hotel, which made my travels in Mexico much easier.

Can recommend this hotel.

The staff at Crowne Plaza Torreon were incredibly accommodating and friendly, making us feel welcome from the moment we arrived. It was a relief to find English-speaking staff members, which made communication much easier during our stay. The hotel's location was also a major plus, as it allowed us to explore the local town and experience authentic food just a short distance away.

Felt completely at ease during our stay, without any complaints whatsoever.

The check-in staff was friendly and spoke English, which was helpful. The location of the hotel is convenient. We chose to explore local food options for breakfast instead of eating at the hotel.

The staff at the hotel were friendly and helpful, which was a relief for us as English speakers in Mexico. The location was also great, allowing us to easily explore the local town and try out authentic food.

Felt very welcomed, nothing was too much trouble.

We stayed at this hotel and had a pleasant experience. The staff were very nice and helpful, especially when we arrived very late. They were extremely friendly and accommodating throughout our stay. The location was okay as Torreon is a small city and you can get anywhere quite fast. The service provided was good, including room service, car hire, and dry cleaning. The room amenities were satisfactory with ironing facilities, air conditioning, tea and coffee facilities, and a mini-bar. The hotel also had a spa and wellness center with an indoor swimming pool, sauna, and jacuzzi. this place offered enhanced comfort and quality services.

Although we did not eat breakfast at the hotel, the staff were very helpful in recommending local and authentic food in the town. This hotel is recommended for families as well.