Comfortable bed, great staff, good food options, helpful concierge, fast elevator. Smooth check-in, clean room, convenient location. Would stay again.

Fantastic service and amenities, including multiple restaurants and bars. The hotel's location above a convenient shopping mall was a pleasant surprise. The indoor and outdoor pools were a great way to relax after a long day of touring. I highly recommend this hotel.

I absolutely loved the location of this hotel, right next to Paseo Montejo, with its great restaurants and vibrant atmosphere. The lobby was stunning with its beautiful lighting and stone finishes. The Fiesta Club Lounge that came with my Junior Suite was a fantastic bonus, offering delicious breakfasts and a wide variety of snacks. The staff there were truly wonderful. The rooms were spacious and the C.O. Bigelow bath products were a nice touch. a beautiful hotel with amazing staff.

I felt very secure during my stay and have no complaints.

Lovely and helpful staff. Large, clean, and quiet room. Delicious breakfast buffet with Mexican and American options. Convenient location near the airport, Walmart, and other amenities. Auto rental places in the same building.

The staff at this hotel were incredibly friendly and helpful, providing me with all the information I needed. The rooms were clean and the bed was super comfortable. I also appreciated the convenience of having shops located underneath the hotel. The location was great, within walking distance to everything I needed.

I felt truly looked after, no complaints.

The value for money at Fiesta Americana was exceptional, with a nice room and all the necessary amenities. The location was perfect, right next to the main avenue and with free parking in the shopping mall. The staff was incredibly friendly and helpful.

The hotel breakfast menu could benefit from more variety.

We had a great stay at Fiesta Americana! The hotel is absolutely stunning and the staff went above and beyond to make our stay enjoyable. The restaurants offered delicious food and the rooms were clean and comfortable. The location was convenient, with taxis readily available. we highly recommend this hotel for a fantastic experience!

Great location for exploring Merida. Comfortable and clean rooms. Friendly and helpful staff. Good variety of restaurant options nearby. Close proximity to Paseo de Montejo and other attractions. Spacious rooms with comfy beds. Convenient AC in rooms. Walking distance to restaurants and shops

Nothing to mention

This hotel exceeded our expectations in every way. Firstly, the staff was incredibly friendly and spoke English, which made our stay much more comfortable. Secondly, the room itself was stunning, with a comfortable king-sized bed and all the amenities we needed. The hotel also had fantastic facilities, including a great pool area, tennis court, and hot tub. We were also pleasantly surprised by the well-equipped gym, as we like to workout regularly. Additionally, the hotel's location was perfect, with cute restaurants and shops nearby and the added convenience of a Walmart across the street.

There was absolutely nothing that we disliked about our stay at this hotel. Our experience was flawless and we highly recommend it to anyone looking for a safe and comfortable place to stay in Merida.

Convenient location, affordable taxi or Uber ride to downtown. Nice and comfortable room with functioning air conditioning. Breakfast is outstanding with fresh juice, agua frescas, chilaquiles, and yogurt smoothie bowls. Hotel's facade and lobby are impressive, and the staff is kind and helpful. Rooms are furnished with old-fashioned colonial style furniture.

My back pain disappeared after a spa session with professional and helpful staff. Hotel location is great for easy access to nearby attractions. Comfortable bed and good food. Overall I recommend this hotel.

Convenient location near Paseo Montejo and convention center. Close to car rentals. Comfortable beds. Excellent breakfast. Spacious rooms. Helpful staff. Free valet parking. Strong wifi. Nice pool. Okay fitness center. Good spa massage. Amazing ambiance and decor. Pricey for foreigners.

Located in a bustling area, this hotel provides easy access to both Congress Centre and the main restaurant which offers delectable cuisine. Situated in a very safe area, this hotel exceeds expectations with its immaculate room and bathroom, and top-notch service. The breakfast is diverse and delicious. The large pool and good gym are perfect for relaxation after a busy day.

One downside of this hotel is that the pool area can be quite loud, especially late at night, which could interfere with a good night’s sleep.

The service at Fiesta Americana was outstanding. We were greeted warmly upon arrival and the staff went above and beyond to ensure our stay was enjoyable. The room was spacious and well-equipped, and the bed was incredibly comfortable. We particularly loved the breakfast buffet, with a wide selection of delicious food. The spa was a great place to relax after a long day exploring the city. we had a fantastic experience at Fiesta Americana and would highly recommend it.

We had an amazing stay at Fiesta Americana in Merida! The hotel is stunning, with beautiful Christmas decorations in the lobby. The staff was incredibly friendly and welcoming, always greeting us with a smile. The Christmas Eve dinner was a highlight, with a delicious buffet and attentive wait staff. The couples massage was outstanding, with a skilled masseuse who gave us the best massages we've ever had. Our room, a spacious Junior King Suite, was comfortable and well-appointed. we rate our stay a perfect 10!