I got great value for my money and the room was really comfortable. The hotel's location was perfect and the staff treated me incredibly well.

Breakfast selection could be improved with more variety.

Budget-friendly option, exceptional cleaning standards, friendly and attentive staff, convenient location near retail stores.

Felt like a true getaway, no complaints at all.

Clean rooms and excellent service. Convenient location near retail stores. Good breakfast options. Friendly and efficient staff. Dog-friendly with reasonable pet fee.

We had a wonderful stay at this place! The staff were friendly and attentive, always ready to assist us with any request. We were also impressed by the wide range of amenities provided, such as the 24-hour room service, on-site car park, and the spa & wellness center. The location of this hotel was perfect for our needs, as it was within walking distance of various activities and shops. We couldn't have asked for a better experience!

We highly recommend this hotel to families looking for a comfortable and luxurious stay.

This place is perfect! The location is nice, making it easy to access the major highway. It's also great for being close to the major business hubs, as well as several activities. The staff were very helpful and friendly, providing excellent customer service. I felt like royalty here!

I would recommend this hotel to anyone.

We had a great stay at Holiday Inn in Puebla! The location was convenient, the breakfast buffet was delicious, and the service from the staff was excellent. The views from our room were stunning. Despite a few minor issues with TV and bathtub, we would definitely stay here again. I would highly recommend this hotel.

I recently stayed at the Holiday Inn in Puebla for a week-long business trip. The hotel's cleanliness was exceptional, with daily room and bathroom cleaning. The staff provided excellent customer service and greeted me warmly every time. The hotel's location was also ideal, with several retail stores within walking distance. it was an incredible place to stay.

Couldn't recommend this hotel more.

I gotta say, the value for money at this place was excellent! The room was fantastic, super clean and comfy. The location couldn't have been better, with retail stores within walking distance. The staff here were incredibly friendly and provided top-notch customer service.

Breakfast offerings could use a little improvement, maybe some more variety would be nice.

Excellent staff and friendly service. The staff was very helpful and accommodating throughout our stay. Fast internet connection which was a plus for us as we needed to stay connected during our trip. The hotel's location was ideal, as it was close to the modern part of town and a short drive to the historic center.

The water pressure in the shower was weak and the water temperature was not as hot as we would have liked. The hotel was also undergoing construction, so there was only one elevator in use, which made it time-consuming and inconvenient to get to our room.

We had an amazing stay at this hotel! The location was perfect for us as it was close to the major business hubs and several activities. It was also very convenient for accessing the major highway. The service was outstanding, with friendly staff who understood why Mexican service is the best. The check-in and check-out process was quick and efficient, ensuring a seamless stay. The room itself was spacious and had all the amenities we needed, including a terrace with nice views. The cleanliness of the room and the hotel in general was top-notch, giving us peace of mind, especially during these times. this place provided enhanced comfort and quality services, making our stay enjoyable and memorable.

We would recommend this hotel to everyone.

Clean and well-maintained room with a nice view of the volcano. Good value for money, especially if booked in advance. Friendly and attentive staff, with good service from check-in to check-out.

No mini fridge in the room. TV reception was poor.

The hotel had excellent cleanliness standards, with daily cleaning of the rooms and bathrooms to prevent any illnesses. The staff provided great customer service and greeted us with enthusiasm. The location was prime, with several retail stores within walking distance.

Nothing not too like.

Convenient location near the freeway, with friendly and efficient staff. Comfortable bed and good towels. Dog-friendly with a reasonable pet fee. Good, hot, and varied breakfast. Fast internet and good food available.

The room was spacious and clean, with a great view of the historic area and mountains. The staff was friendly and check-in/check-out was quick. We enjoyed the pool area and exercise room. There were also several dining options nearby, including a supermarket, pizzeria, and burger joints. The hotel's key location allowed for easy access to public transportation and major attractions.

The rooms were noisy due to the traffic in the area, despite the reception's claim that the noise was not audible from higher floors. The hotel should have prepared better with noise-proof windows to provide a quieter stay.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with daily cleaning of the room and bathroom. The hotel facilities were top-notch and the parking was free. The location was perfect, within walking distance to several retail stores. The staff, especially Oscar in the lobby/door area, were friendly and helpful. They made our stay even more enjoyable by assisting us with taxis and luggage. Additionally, this hotel is conveniently located near Tecnologico de Monterrey, BUAP University, and Angelopolis Mall, making it an ideal choice for visitors to this city.

All good.