The hotel's location is unbeatable, right in the center of the city. You can easily explore the lively area and enjoy various restaurants and cafes nearby. the staff is friendly and helpful, ensuring a pleasant stay. Guests have also praised the large and comfortable rooms, providing a relaxing atmosphere.

Some guests complained about the noise from the pool at night, making it difficult for them to sleep peacefully.

Clean and well-maintained facilities. Excellent and efficient staff. Convenient location in the center of the historical town. Small swimming pool to relax in. Thoughtful gesture of providing chairs and a table outside the room

Felt right at home, staff was always accommodating and helpful.

We recently stayed at Holiday Inn Express in the historic center and had a fantastic time. The hotel's location couldn't have been better for exploring the city. The building is beautiful and well-maintained, and the staff were incredibly friendly and helpful. The nearby parking lot, paid for by the hotel, was convenient and secure. We also loved the small pool and the delicious breakfast at the on-site cafe. We highly recommend this hotel for its central location, excellent service, and overall great experience.

Couldn't recommend this hotel more.

Great location near the heart of the city and university building. Rooms are on the small side but comfortable, and soundproof. Pool area is charming and quiet, with lovely decor, and towel art swans in the rooms are a nice touch. Staff is friendly, and breakfast is perfect with a cafe next door.

Great location and helpful staff. We had an issue with our room, but the front desk quickly resolved it and moved us to a better one. Breakfast was good, and the hotel had a nice pool to cool off in. Overall I recommend this hotel for its value and service.

Loved the charming colonial-style interiors and quiet pool area. The perfect location opposite the university building made it convenient to explore the city. Short distances to all the nearby attractions. Perfect breakfast available in the cafe next door.

Felt like a VIP, nothing was too much trouble.

The hotel is beautifully designed with a colonial building and a stunning entrance area. The staff is incredibly guest-oriented, making every effort to ensure a pleasant stay. The location is unbeatable, with all the major attractions and best restaurants just a short walk away. The pool has a great atmosphere and we enjoyed it daily. Our room had a lovely view and a comfortable seating area outside. The breakfast place within the hotel has nice interiors and there are many other options nearby for breakfast and lunch. this is the best hotel we've stayed in Mexico, despite some minor issues. We had a wonderful time thanks to the staff's kindness and hospitality.

We felt so at home during our stay that there was truly no reason to complain.

This place is in a great area, very close to many attractions and shops. The staff here is very helpful and always willing to assist guests. The pool is a nice touch, especially on hot days. The breakfast was also quite good with a nice selection of food items.

I would definitely recommend this venue to anyone looking for a comfortable and enjoyable stay.

Great value hotel with friendly staff, clean rooms, and excellent location in the heart of the city.

Felt fine, no complaints.

I stayed at a hotel in the heart of the city, close to all the major attractions. The location was perfect, allowing me to easily explore the vibrant streets and enjoy the local restaurants. The hotel itself was beautiful, with spacious rooms and a friendly staff. I had a comfortable stay and enjoyed the included breakfast every morning. The hotel also had a nice pool, perfect for relaxing after a day of sightseeing.

The air conditioning in the room was a bit difficult to regulate and one of the beds was directly in front of it, making it uncomfortable for one person.

I recently stayed at the Holiday Inn Express in Merida, and I had a fantastic experience. From the moment I walked in, the front desk staff greeted me with genuine warmth and were extremely helpful throughout my stay. The hotel itself was immaculate, with a beautiful lobby and well-maintained rooms. The Wi-Fi was excellent, allowing me to stay connected effortlessly. The AC and lighting in the room were top-notch, making my stay comfortable. I particularly loved the large tiled bathroom with a walk-in shower and clothesline. The bed was incredibly comfortable, with a padded headboard and luxurious linens. The breakfast was great, with a wide selection and friendly service. The location of the hotel was perfect for tourists, as it was within easy walking distance of various restaurants and attractions. The quiet room and lovely small dipping pool added to the overall relaxing atmosphere. All in all, this hotel offers exceptional value for the price.

I can recommend this hotel.

The hotel is located right in the middle of the historic area, making it convenient to explore this city. It is near to everything, with many restaurants and shops within walking distance. The hotel facilities are small but up to date, with a nice and clean pool. The staff was extremely helpful, assisting us with parking and providing information on tours and shopping areas.

No negatives from this place.

Impeccable property, helpful staff, great breakfast, comfortable bed, excellent location.

Nothing to fault.

Great location, close to everything in the city center. Plenty of external restaurants nearby to choose from, with helpful bill tips for tipping. The public spaces are nice and provided a few advantages, such as friendly service staff.

The state of the room and bathroom were minimalistic and unclean. The water pressure in the shower was inadequate, and there weren't enough towels provided.

Great location, central and convenient. Friendly and helpful staff. Clean and comfortable rooms. Good Wi-Fi and air conditioning. Convenient amenities such as restaurant and swimming pool. Many nearby restaurants and shops. Superb location for exploring Merida. Lovely old building with charming courtyards.

Nothing, it was perfect.