We had a fantastic stay at this hotel. The location was perfect, just one block off of Paseo de Reforma and within walking distance of Chapultepec and several other tourist sites. The staff was incredibly friendly and helpful, ensuring that our language barrier was not an issue. We were able to communicate and also practice our Spanish. The hotel facilities were clean and well-maintained, and the breakfast provided was delicious.

Nothing for me.

amazing stay at laila hotel cdmx! exceeded expectations with great location, spotless rooms, and friendly staff. breakfast was delicious and good value for money. will definitely stay here again on my next visit to mexico city!

Shower door didn't close properly.

Convenient location near downtown landmarks. Friendly and helpful bilingual staff. Clean and comfortable rooms with good water pressure. Close proximity to a Starbucks.

I loved the modern vibe, friendly staff, and great location. The beds were comfortable and rooms clean. The night staff was helpful with room switches.

All was good.

Perfect location. Charming and clean hotel. Friendly staff. Great value for money. Close to downtown and tourist spots. Safe and modern vibe. Plenty of eateries around.

Nothings.

The hotel is in a good area for walking to sites like the Archaeological Museum and Paseo de Reforma. It has a clean and nicely decorated interior. The staff are friendly and accommodating. Great views of the city from higher floors.

Can't fault the property in any way.

Conveniently located, clean rooms with strong showers. Helpful and friendly staff, offered extra amenities like a concierge and a fitness center with a city view. Great value for money in a bustling area with nearby restaurants and sights. Would recommend for future travelers.

I had a wonderful experience staying at this hotel. The location couldn't be better as it is within walking distance of many attractions including the Historic City Centre, Chapultepec Castle, and Condesa/Roma Norte. The staff was incredibly friendly, helpful, and professional, making me feel welcomed throughout my stay. The room was always clean and inviting, thanks to the meticulous housekeeping staff. I also appreciated the variety of hot and cold items offered for breakfast, which was included in my room package. this place provided enhanced comfort and quality services, exceeding my expectations.

I highly recommend this hotel to everyone.

Conveniently located near major attractions and public transport. Quiet rooms on high floors. Helpful and professional staff. Clean and well-maintained property. Good selection of nearby restaurants and shops.

I recently stayed at Laila Hotel in Roma Norte for 5 nights with my partner. The hotel was spotlessly clean and beautifully decorated. We were on the 6th floor and enjoyed great views of the city. The staff were incredibly friendly and accommodating, always available to assist with directions, recommendations, and taxis. The location of the hotel was fantastic, right in the heart of Roma Norte, with easy access to Diana and the Angel. Despite being centrally located, the hotel was quiet and felt comfortable and homey. Laila Hotel provided excellent value and we will definitely stay here again on our next trip to CDMX.

100% Recommend this hotel.

The room had comfortable beds and a good view from the 9th floor. The quarter felt safe and was a good starting point to explore the historical town, parks, and museums. Two male staff members were really helpful and friendly.

The hotel had a fantastic location, making it very convenient to explore the city. It was easily accessible to all the major attractions and had plenty of restaurants and cafes nearby. The staff were friendly and helpful, making the stay enjoyable. I also appreciated the spacious and comfortable rooms, providing ample storage space.

The cleanliness of the bathrooms could have been better, and there was a lack of proper circulation of air in the room due to the windows not being able to open. This led to a slight discomfort during the stay.

The staff at the hotel were super nice and gentle, making our stay enjoyable. The rooms were clean and comfortable, with modern interiors. The location was fantastic, with good restaurants nearby. We also appreciated the helpful and polite staff, as well as the convenience of having a Starbucks within walking distance.

Felt so much at home, no complaints at all.

We had a fantastic stay at this hotel! The location was perfect for exploring the city, as it was close to attractions and very close to the park. The hotel facilities were great - it was spotlessly clean and had everything we needed. The staff were friendly and helpful, always available to assist with any requests or recommendations. We also enjoyed a delicious breakfast every morning. this hotel provided excellent value for money and we would definitely stay here again.

Nothing, all was good.

This hotel is in a great location for sightseeing and it's easy to get around here. The staff is so friendly and helpful, and they make you feel welcome right away. The rooms are clean and comfortable with plenty of amenities like air conditioning and in-room coffee and tea. Plus, there are great restaurants and coffee shops nearby.

I would definitely recommend this place to anyone looking for a comfortable and convenient stay.