The delicious breakfast, lunch, and dinner were a great start to the day. The unexpected surprise of a beautiful view of the city/beach added to the experience. The gorgeous pool area and shuttle service around the property were convenient amenities. The natural spring pool was a hidden gem, and the spa experience with the couples massage and surprise birthday treats was really special.

Felt very comfortable, no complaints.

The property is set in beautiful hills with a stunning beach, offering great food and service. The short shuttle ride is worth it. The staff is friendly and there are plenty of chairs by the pool or beach. Rooms are modern with amazing views. The resort offers hiking trails in the challenging jungle. the hotel provides a private and relaxing atmosphere, perfect for couples.

Felt well taken care of, staff went above and beyond to ensure a pleasant stay.

The location was perfect, with so much to do both at the resort and on the beach. The staff were incredibly friendly and always went above and beyond to make sure we had a great time. The scenery and landscape were stunning, and the pools and water features were a hit. The food was delicious and the rooms were elegant and comfortable.

We felt completely safe and had no complaints at all.

Integrated with nature, friendly staff, heated pool, quiet location, delicious a la carte food, beautiful view. Perfect for a relaxing vacation.

We had an incredible stay at this hotel. The staff was extremely friendly and attentive, making us feel well taken care of. The room was stunning, with breathtaking views and a gorgeous design. The hotel grounds were beautifully maintained and the facilities were top-notch. We enjoyed participating in the daily activities and indulging in the spa, which was absolutely luxurious. The three different pool areas provided us with plenty of options for relaxation and fun. The themed restaurants and buffet offered delicious food, and we especially loved the 24/7 room service. We felt safe throughout our vacation as the hotel had security both onsite and at the beach club. The polite and lovely staff added an extra touch of warmth to our experience. The transportation to and from the hotel was convenient and affordable, with taxis readily available. The 20-30 minute drive allowed us to soak in the scenic beauty of the area.

Nothings.

We were blown away by the value for money at this resort. The rooms were immaculate and spacious, with beautiful views at no extra cost. The staff treated us like royalty, and the resort's grounds and design were truly a sight to behold.

The breakfast menu could use some improvement, perhaps by offering a regular restaurant option instead of a buffet.

The staff, especially Gladys, was amazing! The hotel facilities were clean and well-maintained. The breakfast had a beautiful view overlooking the ocean and swimming pools. The location in La Cruz was better than most resorts in this area.

Was all great.

The staff was super friendly and attentive. The resort and rooms were clean, beautiful, and had a stunning view of the ocean and swimming pools. The location was great, with plenty of activities to do both in the resort and at the beach. The landscape and water features were also impressive. The food was overall good, and the rooms were elegant and comfortable.

Felt cared for, no complaint.

We loved the peaceful ambiance and beautiful landscaping. The birds chirping added a delightful touch. The pool areas were superb, and the beach club was a great addition. The staff were friendly and attentive, making our stay enjoyable. The room was stunning, with a comfortable bed and a luxurious shower. The themed restaurants and buffet offered delicious food options. The spa was a lovely retreat, and the activities provided entertainment throughout the day. The hotel also had excellent security measures in place.

Felt absolutely pampered, no complaints whatsoever.

The room was spacious and clean, with a balcony overlooking the stunning mountains and ocean. The food at the buffet, a la carte, and beach club was delicious, especially the fresh seafood. The service was excellent, with friendly bartenders and staff. The nightly entertainment was a lot of fun, and we made great friends during our stay. The pools were relaxing, with amazing views. The beach, although a short drive away, was beautiful with plenty of chairs and palapas available.

Some aspects of the service were lacking, such as delayed responses and undertrained lobby staff. The transportation within the resort was not efficient, requiring hikes up and down hills.

We got great value for our money at this hotel. The room was fantastic, with a comfortable bed and a luxurious shower. The location was also great, with beautiful pool areas and a beach club. The staff treated us very well and we had a wonderful stay.

The morning meal could have been better.

Very friendly staff, delicious meals, beautiful view of the city/beach, gorgeous pool area, convenient shuttle service.

Nothing at all.

Everything was amazing. Friendly staff, breathtaking views, beautiful grounds, activities, gorgeous spa, 3 pool areas.

Nothing that I didn't like.

I recently stayed at this resort for a relaxing getaway. The staff were incredibly friendly and the cleanliness of the property was top-notch. The location of the resort is absolutely stunning, nestled in the hills with breathtaking views. The lush green surroundings, especially after July, made for a serene and peaceful atmosphere. We were thrilled to see familiar faces among the staff, including Argentina at the restaurant, Joaquin at the pool bar, and some of the shuttle drivers who made us feel right at home. The jungle setting added a touch of tranquility, with fresh air and plenty of space around the pool. The staff's friendliness and helpfulness truly made our stay memorable. And let's not forget the beautiful landscaping and the soothing sound of birds chirping in the background.

Strongly recommend this hotel.

We had an incredible stay at this resort. From the moment we arrived, the staff were friendly and attentive. The room we stayed in was stunning and had breathtaking views. The hotel grounds were beautifully maintained and there were plenty of activities to enjoy during the day. The spa was also gorgeous and definitely worth a visit. With three different pool areas to choose from, we were spoiled for choice. The themed restaurants and buffet offered delicious food options. We also appreciated the convenience of 24/7 room service. The location of this hotel was ideal, nestled in the hills with easy access to the beach through town. The breakfast provided was outstanding and the staff went above and beyond to ensure our comfort and satisfaction.

Nothing, everything was great.