I had a fantastic stay at this hotel. The staff was incredibly friendly and went above and beyond to make my stay pleasant. The location was perfect, situated halfway between the beach and the town, making it convenient to explore both areas. The hotel facilities were top-notch, especially the stunning rooftop pool and the well-equipped gym. The cleanliness of the hotel was impeccable, and I appreciated the fact that there was free parking available. The hotel is located in a quiet area, providing a peaceful and relaxing environment. Additionally, the breakfast options were delicious and satisfying.

All good.

The rooftop bar - fantastic food and drinks, friendly staff, stylish decor. Modern clean hotel - great gym, rooftop pool, beach club access. Convenient location - between beach and downtown, new shopping district. Stunning rooftop pool area, lively courtyard, must-try neighboring restaurants.

None.

my recent stay at a hotel in tulum was nothing short of amazing. all aspects of the property, from the location to the amenities, exceeded my expectations. the gym and rooftop area were particularly impressive, providing a stunning view of the surroundings while working out.

One small issue was a lack of cleanliness in the pool area. despite the hotel being empty during my stay, the pool was consistently dirty.

Jaw-dropping location, stunning rooftop pool, GREAT gym, new shopping district, lively courtyard, must-try restaurants.

Lovely hotel design, contemporary and clean rooms, fantastic rooftop pool and bar/restaurant, free bike hire, friendly and welcoming staff.

Absolutely nothing.

The location of this hotel is perfect, situated in between the beachfront and the town. It offers easy access to both areas, allowing us to explore and enjoy everything this place has to offer. The hotel provided excellent service, including dry cleaning and housekeeping services, ensuring that our stay was comfortable and hassle-free. We also appreciated the shops and commercial services within the hotel, as well as the welcome drink upon arrival. The room amenities were top-notch, with ironing facilities, air conditioning, and a cozy sitting area. The terrace provided a lovely spot to relax and enjoy the beautiful surroundings.

We highly recommend this hotel to all. It is a true gem in every aspect.

The location was perfect - between the beach and the city center. Ambiance was chill and relaxed. The room was clean and the bed was comfortable. Free bike rental. Friendly staff. Good food quality. Rooftop pool with stunning views.

Felt like treated like royalty, no complaint.

I was amazed by the stunning design and modern aesthetic of Motto. The hotel truly embodies the essence of Tulum with its earth tones, beautiful pottery, and chic furniture. The rooftop patio with a pool was a definite highlight, providing a relaxing and stylish space to unwind. Additionally, the location of the hotel was great, with easy access to ATMs, cafes, shops, and a pharmacy nearby. The underground parking also provided a sense of security for our rental car.

We had a great stay at Motto in Tulum. The rooms were clean and stylish, and we loved the pool area. The staff was incredibly friendly and the location was perfect, situated between the city center and the beach. Plus, the hotel offered free parking which was a nice bonus.

No complaints! 😊

During my Christmas stay, the food and drinks at the rooftop bar were outstanding, definitely not your typical pool bar cuisine. the staff was friendly and attentive, which really added to the experience. The hotel was strategically located between the beach and the city, making it easy to explore both areas. Plus, there was a safe underground car park that gave me peace of mind for my rental car.

There were a few aspects that could have been improved. The music played at the rooftop pool area was too loud, which made it difficult to relax during the day.

The rooftop pool at Motto was absolutely amazing! We had a great time soaking up the sun and enjoying the beautiful views. The staff working on the rooftop were so friendly and attentive, making sure we had everything we needed for a relaxing day by the pool. The hotel itself was also very modern and clean, adding to the overall enjoyable experience. I highly recommend Motto for a fantastic rooftop pool experience.

After a busy stay in Tulum Pueblo, we needed some rest and relaxation. Motto exceeded our expectations with its extraordinary interior design. The beachclub on the rooftop boasts two infinity swimming pools and stunning views of the jungle. The most beautiful hotel we've ever stayed in. Convenient parking underneath the hotel. The pool area and gym were well-maintained. The rooms were spacious and well-equipped. The food and drink options were exceptional, and the staff were incredibly helpful and friendly. The hotel's location allowed easy access to the national park, beach, and hotel zone.

Can recommend this hotel.

Located in between Tulum beach and the town, Motto offers a perfect base to explore both the stunning beachfront and the vibrant city life. Surrounded by lush jungle, the hotel is situated in an open area, providing a tranquil and peaceful atmosphere. The rooms, though on the small side, have stylish decor and comfortable amenities. The friendly staff goes above and beyond to provide exceptional service. Guests can enjoy a delicious breakfast and the rooftop bar offers great food and drinks. The pool area, though lively, may be a bit noisy for those seeking a relaxing afternoon.

Some rooms do not have a fridge and there have been cases of incorrect labeling of bathroom products.

The rooftop pool and gym facilities were impressive. Check-in was smooth and they offered a refreshing welcome drink. The outdoor area had beautiful seating and a stylish bar. Shout out to the helpful bell person. Rooms were modern and clean, though a bit small. Great location between the beach and downtown.

I recently stayed at a hotel in the middle of Tulum, just between the beach and the town. Motto, the hotel I chose, provided impeccable facilities and a very informative front desk. Transportation was easily accessible, and the food options on-site were delicious. The best part was the rooftop pool, which offered stunning views and a relaxing atmosphere. The staff at Motto were incredibly friendly and went above and beyond to ensure a pleasant stay. The location of the hotel allowed me to easily explore the nearby national park, beach, and hotel zone within a short 10-minute bike ride. Motto provided everything I needed for a perfect stay in Tulum.

Everything was fantastic! 😊