Nh Collection Mexico City Reforma Hotel, Mexico City (Mexico) - Deals & Reviews

Loved the ultra-modern four elevators, spacious rooms, and the free daily water bottles. The pool area was a nice chill spot too.

Felt cosy, nothing to complain about.

The staff were super friendly, like they wanted to make you feel at home. Brekkie was next level with all those fresh juices, and the cleaning crew? Sharp-sharp, rooms looked spick and span! Really enjoyed the gym too, lekker gear!

Only downside was the pool was closed, which was a bummer as I was keen for a dip after all that sightseeing.

We enjoy the clean and spacious rooms, great coffee shops, and street food right around the corner. The location is fantastic, with an OXXO convenience store nearby and easy access to the metro for exploring the nightlife and dining options.

The only downside is that the bar area can get a bit noisy at times.

8/10

Y’all, this place had a mighty fine location, perfect for hittin’ up all the local eateries and fun spots. My room was spacious, real comfy! The rooftop area’s just lovely—could see myself throwin' a shindig out there. Just wish the pool had more sun—looked real inviting!

It was just a nice choice for a short stay in Mexico City with very good value for money. The cleaning staff were super friendly and did a thorough job every day. Make sure to check out the restaurant for some great service.

Despite a clean and modern room, I encountered noise issues late into the night and unresponsive staff regarding my concerns. However, the breakfast was delightful, showcasing a good variety of options.

The spacious room was a delight, featuring a fantastic shower and a cozy bed. The location was unbeatable, with trendy cafes and restaurants right outside, making exploration easy and fun!

Check-in was a hassle and took way too long. We were left waiting, and the staff didn’t seem very apologetic. Additionally, the noise from a nearby venue made it hard to sleep.

A Mixed Bag, Hits & Misses Await You

The wait at check-in was exhausting, and my room wasn't ready despite the late hour. The noise from nearby bars made for sleepless nights, and it took several requests just to have basic amenities restocked. Although the location is fantastic, the overall experience was underwhelming given the price point.

spacious rooms, direct access to Roma Norte area, proximity to bars and street food

Check-in delays with no compensation offered!!! The pool lacks sun and service, resulting in no one using it!!! Room cleanliness inconsistent and poorly stocked with basics. Hallways could use a refresh!!! Fridge locking seems unnecessary!!!

The breakfast had a fantastic variety (perfect for all diets! ), and the staff were incredibly warm and helpful, offering great tips for exploring the area. The location is ideal for visiting famous landmarks and enjoying local food establishments.

However, the room cleanliness could definitely use more attention, and some maintenance is needed in certain areas of the hotel.

The room was spacious and clean, offering a comfortable setting for relaxation. Highlights included excellent canapés served during the stay, adding a delightful touch to the experience. However, the check-in process was frustrating, with delays of over an hour. Additionally, staff seemed overwhelmed, which affected service, such as refill requests for essentials and maintaining the coffee station. Although the location provided easy access to various attractions, the overall experience was mixed due to the service inconsistencies.

All good, meets expectations. Excellent breakfast with fresh options and a welcoming lounge area for guests.

It was a commendable fit for getting around the area in Mexico City with exceptional value. The breakfast was impressive, featuring fresh and creative options that really made mornings enjoyable. Make sure to take advantage of the local eateries nearby for amazing street food.

great restaurants, accessible to public transport

stained sheets

the location is super central, and the rooms are really spacious and clean. the breakfast was pretty amazin with lots of options. plus, the staff was friendly and helpful, especially the restaurant crew. i really appreciated the fast checkout process too.

but the check-in process was a super big hassle, and the noise from the rain hitting the window was way too much for me to handle.