The bathroom was beautiful, with a huge walk-in shower that was very modern. The hotel is located in a clean and business-oriented area, which was a great advantage. Additionally, there is a fantastic shopping mall across the street with a "food market" section that offered delicious options. It was also a great spot to grab some artisan coffee.

The hotel room was dated and had a bit of a smell, which was not very pleasant. Additionally, there was an incident at the swimming pool area where someone was injured.

The hotel is well located in the financial district, with a large shopping mall and a variety of restaurants just across the road. Guests mentioned the convenience of having the Samara shops nearby and a mini mart on-site. The rooms are beautiful and clean, providing good value for the price. Guests also appreciated the friendliness and kindness of the staff, who provided superior customer service.

There have been instances of theft reported by guests, with no proper action taken by the hotel management.

Great location, excellent staff, clean rooms, modern bathroom, delicious breakfast, nearby restaurants.

Not one thing.

I had a great stay at Novotel. The rooms were clean, spacious, and had a modern design. The room service was excellent, offering delicious food at affordable prices. The breakfast buffet exceeded my expectations. The value for money was outstanding.

During my stay, I unfortunately had my cell phone stolen from my room. While this was a disappointing incident, I appreciate that the hotel took immediate action and addressed the situation seriously.

I had a fantastic stay at this hotel. The location was excellent, being in the financial district and near to a large shopping mall with a great range of restaurants right across the road. The hotel facilities were top-notch, with a beautiful and modern bathroom featuring a huge walk-in shower. The cleanliness was outstanding, ensuring a comfortable and enjoyable stay. The staff were incredibly friendly, hospitable, and accommodating, providing superior customer service. From the taxi driver who picked me up at the airport to the front desk staff, restaurant staff, and room service, everyone made me feel at home and taken care of.

Nothing at all.

I had a fantastic stay at this hotel! The location was perfect, with a large shopping mall and a wide variety of restaurants just across the road. The hotel itself was clean and well-maintained, and the room was comfortable and beautifully designed. The staff were incredibly friendly and went above and beyond to make me feel welcome. From the moment I arrived, they made me feel like I was at home. this place was excellent and I highly recommend it!

Great for families!

We had a really good stay at this hotel. The location in the financial district was perfect for us, and there were plenty of restaurants and shops nearby. The service was excellent from the moment we arrived, with a friendly staff who made us feel welcome. The rooms were clean and comfortable, and the housekeeping service was top-notch. We also appreciated the convenience of the grocery shopping service and laundry facilities. we highly recommend this place for a comfortable and enjoyable stay.

I had an amazing stay at this hotel! The location in the financial district was perfect for my needs. The service and housekeeping were excellent, making me feel truly pampered. I especially appreciated the convenience of the grocery shopping service and laundry facilities. The welcome drink upon arrival was a nice touch. The hotel even offered tours and ticket assistance, which made exploring the city so much easier. The rooms were well-equipped with amenities like ironing facilities, air conditioning, and tea and coffee facilities. I also loved the mini-bar and the in-room safe for added convenience. The soundproofed rooms made for a peaceful and undisturbed stay. this place provided a luxurious and comfortable experience.

I highly recommend this hotel to family and friends.

The staff was incredibly friendly and accommodating. The location was convenient with plenty of restaurants and shops nearby. The rooms were comfortable and the bathroom was beautiful. a great hotel experience!

Felt truly spoiled, no complaints.

I recently stayed at Novotel in Santa Fe for a week-long business trip, and I couldn't be happier with my experience. From the moment I was picked up by the friendly taxi driver, Oziel, to the helpful front desk staff and accommodating restaurant staff, the service was exceptional. The hotel room was clean, comfortable, and beautifully designed, complete with a modern bathroom and a huge walk-in shower. The location was also ideal, with a fantastic mall and a variety of restaurants just across the street. a great hotel with an amazing staff!

Can't recommend highly enough this hotel.

Convenient location near shops and eateries. Beautiful, clean rooms with modern bathrooms and spacious walk-in showers. Excellent customer service from friendly and accommodating staff. a great value for the price.

Great location, friendly staff, clean rooms, convenient mini mart, beautiful bathroom.

Everything is what I need and want.

The hotel offers great value for money with clean and spacious rooms. The room service is top-notch, with delicious and affordable food options. The breakfast buffet is also above average, providing a good selection of options. Additionally, the hotel provides a functional gym and a pool.

I had a negative experience with a stolen cell phone. The hotel staff failed to take action and disregarded my claim.

Pleasant Surprise!

I had a fantastic stay at Novotel recently. The room was spacious, clean, and functional. The breakfast buffet exceeded my expectations, and the room service was delicious and affordable. The location of the hotel is very convenient, with a large shopping mall and numerous restaurants just across the road. The value for money was impressive. I highly recommend this hotel!

The staff were incredibly friendly and made me feel right at home. The rooms were clean and comfortable, with modern amenities like a flat-screen TV. The location was perfect, with easy access to shops and restaurants in the area. And the best part? They provided a free shuttle to the city's business district every morning, saving me money on taxis. a fantastic experience!

The hotel could use some updates as it seemed a bit dated. I had to pay extra for an upgrade to get a better room because the initial one smelled and didn't meet my expectations.