As women traveling alone, we felt safe and well taken care of at this hotel. The staff was outstanding and always available to assist us. The dining area was comfortable and the food was delicious. The poolside and landscaping were well kept and provided a pleasant atmosphere. The room was spacious, clean, and comfortable. we had a great experience and felt comfortable staying at this hotel.

We felt right at home during our stay at this hotel. Nothing was too much trouble for the staff.

The staff were friendly and helpful. The room and hotel facilities were clean and spacious. Parking was available and felt safe. The location was convenient and close to everything we needed. The breakfast was delicious and of good quality.

All was perfect.

We loved the staff at this place, especially in the dining area. They were excellent and always available to assist us. The cleaning staff did a great job, and our room was well-maintained. The pool area was fantastic and very clean. The rooms were spacious enough for our family of four, and there was ample space for our luggage and belongings. The hotel also had a small outdoor play area for kids, which was a nice touch. The breakfast options were limited, but the quality of the food was delicious.

Pleasant surroundings, two separate buildings, calm atmosphere, helpful staff, excellent shower.

All good.

Outstanding staff and service. Clean and well-kept facilities. Spacious rooms suitable for families. Delicious food and drinks in the dining area. Great pool area with ample space

Nothing, all excellent.

The rooms had comfortable beds and nice amenities. The location was convenient and the staff were helpful and serviceable. The atmosphere was pleasant and the rooms were clean. The breakfast had good quality and delicious options. The hotel was quiet and only a short distance from major attractions.

Great pool and gardens; spacious rooms; friendly and helpful staff. Conveniently located away from the main road.

Late-night maintenance work and daytime noise disrupted peace and quiet. Old part of the hotel is dated.

My stay at Casa Francisco was a pleasant surprise. From the moment I walked into the hotel, I was greeted with a clean and modern atmosphere that provided a welcome escape from the surrounding city.

Although Cuernavaca itself may have its shortcomings, Casa Francisco made up for it with its sleek and comfortable accommodations. The hotel's attention to detail and friendly staff contributed to a truly enjoyable stay.

Well-kept grounds with clean rooms. Friendly and helpful staff. Delicious food at the dining area. Nice pool area with ample space. Spacious rooms for a family of four. Good quality bedding and towels provided.

I had a wonderful stay at this comfortable and welcoming hotel. The room was clean and spacious, with a balcony overlooking the pool. The staff provided excellent service, promptly addressing any issues that arose. I appreciated the complimentary toiletries and the convenient location near a grocery store. The hotel also accommodated our request to watch a soccer match in the restaurant. I had a great experience and would recommend this hotel.

The hotel rooms were clean and comfortable, with a nice balcony overlooking the pool. Showers have been upgraded and are better than some. The staff was attentive, efficient, and polite. The view from our room was beautiful, especially during the lightning shows at night. The hotel is in a convenient location, with stores and restaurants within a short walking distance. The restaurant Leku nearby is highly recommended. The hotel overall was well-maintained and offered free Wi-Fi.

The pool and gardens were nice and spacious, perfect for lounging around during the Christmas holidays. the location of the hotel was also great, away from the main road but only a short taxi ride to the city center. Another advantage was the courteous staff, who were always friendly and helpful.

The maintenance work during our stay was a major inconvenience. It started at 11:30pm, disturbing our sleep, and also continued during the day on a busy holiday, spoiling the peace and quiet in the gardens.

The hotel is clean and well maintained. The staff are friendly and helpful. The location is convenient, near everything and a short taxi ride from the heart of the city. The breakfast options are varied and delicious.

Nothing.

I had a great stay at this hotel. The staff at the dining area and front desk were excellent. My room was cleaned well and the pool area was great and super clean. The rooms were spacious enough for my family and there was ample space to stow our luggage. There was also a small outdoor play area for kids, which was decent. The location of this hotel was great, near everything, and I felt safe leaving my car parked here.

I would definitely recommend this hotel to my friends.

The hotel has pleasant surroundings, separate buildings with pools, and plenty of sun beds. The 'Majorca' area is newly renovated with good-sized bedrooms and excellent showers. The food options at the fresh kitchen are customizable and the pool is heated. The staff is friendly and breakfast is buffet-style with good quality food.