Hyatt Ziva Riviera Cancun All-Inclusive (Adults Only) Hotel, Puerto Morelos (Mexico) - Deals & Reviews

The food, especially at the French Restaurant, was very good. The staff, such as Guillermo our waiter, was exceptional. The hotel facilities were top-notch with spacious bedroom and great shower. The location was close to the airport and offered a choice of lovely or quiet swimming areas.

Everything was spot on.

I recently had the best honeymoon at the Hyatt Ziva in Puerto Morelos. The swim-in junior suite was absolutely perfect, with its private patio and lawn that led directly to the pool. The dining room services were top-notch and the food at the vast buffet was incredibly delicious. The hotel's beautiful pool, buildings, and park-like grounds made for a truly pleasant and relaxing atmosphere.

Would recommend this hotel.

The holiday experience at this resort was fantastic! the staff was friendly and eager to help, making our stay memorable. the rooms were spacious and clean with a stunning view of the ocean. the location was perfect, with easy access to the beach and pool. the resort offered a variety of activities and entertainment options, keeping us entertained throughout our stay.

The beach was disappointing as it was covered in seaweed, which made it difficult to enjoy the water. the resort could have done a better job of maintaining the beach cleanliness.

I stayed at this amazing resort for 3 nights to revive, renew, and rejuvenate. The staff at Hyatt Ziva was absolutely incredible and made my stay unforgettable. From the friendly and energetic entertainment team to the hardworking wait staff, everyone went above and beyond to ensure I had a great time. The pools were fabulous, always clean and with plenty of towels. The beach, though not ideal for swimming, was lovely for lounging. The restaurants on-site served excellent quality food, and the spa treatments were perfect. I felt truly special on my honeymoon, thanks to the little extras they did for us. The all-inclusive experience was top-notch, with attentive waiters and bar staff always ready with a drink in hand. I can't wait to return to this beautiful property.

I would recommend this hotel.

The staff was incredibly friendly and always went above and beyond to make my stay enjoyable. They were attentive and genuinely nice, without pretending just for tips. The hotel facilities were top-notch, with multiple pools and a new gym. Everything was well-maintained and never felt crowded. The cleanliness of the rooms was impeccable, and they were spacious with lovely balconies. The breakfast options were impressive, and the omelets made by Ana were amazing. The location was perfect, with easy access to a vibrant market where sellers offered unique and locally made products, as well as a fantastic Mexican restaurant.

Couldn't find any faults at all.

I gotta say, I got a lot of bang for my buck at this hotel. The room was cozy and the amenities were top-notch. The location was also great, with beautiful views of the beach. But what really blew me away was the staff. They treated me like royalty from the moment I walked in. A big shoutout to Arianna for always going above and beyond to make my stay special.

The breakfast experience could have been better.

The staff were amazing and always willing to help. The all inclusive experience was great with attentive waiters and bar staff. The entertainment staff went above and beyond to ensure a good time. The restaurants offered excellent quality food. The spa treatments were perfect.

The value for money at this hotel was excellent, and the room was spacious and comfortable. The location was ideal, just a short drive from the airport. The staff at Hyatt Ziva went above and beyond to ensure a wonderful stay for me, always friendly and attentive.

Hotel breakfast could be improved with more variety and fresher options.

The value for money at this resort was excellent. The rooms were nice and comfortable with a pool outside your terrace. The location was great and the staff treated us with utmost respect and were very attentive.

Breakfast delights could be improved by offering a wider variety of options.

The staff was friendly and helpful, and the service was excellent. the restaurants provided a variety of delicious food options. Additionally, the pool area was clean and well-maintained.

The beach did not meet my expectations, as it was of low quality. There was also a strange timeshare presentation that we were pressured to attend, which was a negative experience.

Our stay at Hyatt Ziva was well worth the price. The rooms were clean and comfortable, and the staff treated us with exceptional friendliness. The location was perfect for a relaxing break from our busy lives.

The morning meal could have been better, with a wider variety of options.

The facilities were great - lots of pools, friendly staff, and delicious drinks.

Felt truly looked after, no reason to complain.

Good food, friendly staff, nice night shows, clean rooms with spa bath, spa facilities available.

Good Food, Great Staff, Nice Night Shows, Good Cocktails

Nothing all good