We loved the variety of activities available at Sunscape! As vegetarians and vegans, we appreciated the wide range of dining options to suit our diet. The Mexican El Patio restaurant served delicious vegetarian and vegan meals. We also enjoyed the free sailboats, kayaks, and snorkeling equipment provided by the resort. The beach was stunning, with plenty of shaded areas to relax during the hot parts of the day. The staff were friendly and helpful, making our stay even more enjoyable.

Felt like visiting family, no complaints whatsoever.

The resort's beachfront location was absolutely stunning, with crystal clear turquoise waters and soft white sand. It felt like stepping into a postcard from paradise. The on-site equipment for activities such as snorkeling, sailing, and scuba diving made it easy for me to explore the incredible marine species and underwater world of Cozumel. The comfortable guestrooms provided a restful sleep, and I loved waking up to the view of the lush garden filled with palm trees and tropical flora. The two bars located right on the sand served unlimited juice, soda, alcohol, wine, and beers, ensuring that my thirst was always quenched while enjoying the beautiful beach.

The extractor fan from the nearby buffet was quite loud, which could be disruptive at times.

I had a great time at this hotel! The location is perfect, tucked away in a secluded area that feels like a hidden gem. The beach here is stunning, with crystal clear waters and soft sand. It's the perfect spot for a romantic getaway or simply a relaxing day in the sun. The staff is extremely friendly and helpful, always ready to assist with anything you need. The hotel offers a variety of amenities, including a spa, fitness center, and even car rentals. The rooms are comfortable and clean, and I enjoyed the added bonus of a free mini-bar. I highly recommend this hotel for a truly wonderful vacation.

I would definitely recommend this hotel for anyone looking to have a great time.

The resort had a great beachfront location with clean and well-maintained beach area. The staff at the resort were friendly and tried their best to provide a positive experience. The food options at the resort were decent, with the El Patio restaurant being a standout choice for dinner.

The rooms at the resort were outdated and in need of renovation. Some guests reported issues like broken safes and limited electrical outlets.

My family and I recently stayed at a lovely hotel in Cozumel for our vacation. We were thrilled with the secluded location and easy beach access. The staff were friendly and always ready to assist, while the food and drinks were readily available and delicious. Our room was comfortable, and the maid was fantastic, always replenishing our supplies promptly. The hotel's amenities were top-notch, and we particularly enjoyed the all-inclusive dining experience. The omelette station at breakfast was exceptional, and the service throughout all the restaurants was impeccable. The bartenders were eager to please, and the beach was picturesque and perfect for snorkeling and kayaking. our stay at this hotel was superb and perfect for families.

I would highly recommend this hotel.

Fantastic beach location with stunning sunsets. Friendly and attentive staff. Delicious food and great coffee at the cafe. Clean rooms, pool, and common areas. Enjoyable evening entertainment. Kids loved the pool, table tennis, and beach volleyball. a memorable experience.

Felt very welcome, no complaints whatsoever.

I had an amazing value for my money and the room was excellent. The location was perfect with a wide beach stretch and breathtaking views. The staff treated me with superb professionalism.

The breakfast option could have been better with more variety and hotter food.

This place was clean and usable for sure. There was usually always a place to sit, even for our large group, though we had to do some shuffling of chairs. The beach here is absolutely beautiful, it's definitely the best beach on the island. The staff here is very kind and well-meaning. We especially loved Monserrat and Randy, they would come and ask if we wanted to join the activities going on for that day. The service here is always great, starting with the bellboys Randy and Antonio, who were fantastic.

While the staff was friendly, they were not very knowledgeable and could not make any drink recommendations other than a margarita. However, I would definitely recommend this place to anyone seeking a comfortable and enjoyable stay.

The value for our money was excellent, with a beautiful room just steps away from the beach. The location was perfect, away from the noise and close to the best reefs for snorkeling and diving. The staff treated us incredibly well, always welcoming and eager to please.

The breakfast selection could use some improvement, but it was still decent.

The location of the resort is stunning, with the beach just steps away and the second largest reef system in the world perfect for snorkeling. The three restaurants offer amazing food, with plenty of variety and delicious options. The staff is friendly and attentive, ensuring a great experience.

The internet connection was poor, making it difficult to stay connected.

We had a fantastic stay at this hotel. The location was perfect, right on the beach with stunning sunsets. The hotel facilities were excellent, with a wide beach and great snorkeling. We enjoyed the beach activities offered, such as paddle boarding and kayaking. The views from the breakfast restaurant were amazing, and the Mexican restaurant was our favorite. The staff, especially Karla, were extremely friendly and provided excellent service. The gym was spacious and well-equipped.

Nothing to dislike.

I had an amazing time at this luxurious hotel. The location along the beach was perfect, with stunning views of the ocean. The dining and bar areas were beautiful and offered a great ambiance to relax and enjoy the surroundings. I loved watching the pelicans fly by and the sun setting in the distance. The service provided by the staff was exceptional - they were welcoming, friendly, and always willing to help. The updated rooms were lovely and the food was delicious. This place truly made me feel pampered and provided enhanced comfort and quality services.

I highly recommend this hotel to family and friends. It offers a beautiful beachfront location and a wonderful atmosphere.

The resort exceeded our expectations. Fantastic food and service. Delicious meals at Portofino. Amazing breakfast at Market Cafe. Efficient omelette making station. Excellent variety at buffet. Friendly and attentive staff. Knowledgeable and courteous servers. Top-notch bartenders. Spacious and comfortable rooms. Perfect beach for snorkeling, sailing, and relaxing. Free water sports equipment. Romantic anniversary dinner.

Don't have any issues at all.

I had an absolutely amazing stay at this hotel. The location, situated on a cliff a bit higher from the sea level, was just perfect. It provided breathtaking views and a secluded atmosphere that made me feel like I was in my own little paradise. The beach was beautiful and well-maintained, with plenty of beach activities to enjoy like snorkeling, paddleboarding, and kayaking. The staff at this hotel went above and beyond to make my stay memorable. They were always friendly, helpful, and provided top-notch service. Special mention to Karla, who served me with a smile and quick service. The room I stayed in was clean, comfortable, and had an incredible beachfront ocean view from the balcony. Watching the sunset from there with a cold drink in hand was truly unforgettable. The amenities at this hotel were beyond expectation. The gym was spacious and well-equipped, and the restaurants offered delicious food. The Mexican dinner at El Patio was an absolute highlight. my experience at this hotel was extraordinary, thanks to the stunning location, exceptional service, and fantastic amenities.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay with enhanced services and amenities.

Staff great, quick response. Many seafood options in restaurant. Helpful off-site excursion info. Upgraded to sister resort, Secrets. Good pools, food, entertainment. Comfortable rooms at Secrets. Comfy bed. Close to airport. Zumba highlight. Stayed here 12 nights, best all-inclusive in Mexico. Wide beach, pelicans, snorkeling. Amazing views at breakfast. Mexican restaurant best. Beachfront ocean view room highly recommended. Gym good. Excellent staff, especially Karla. Great holiday experience.