Mind-blowing experience at this incredibly managed hotel! Super-friendly staff, jaw-dropping modern rooms, and facilities. The 'J' restaurant's tapas and cocktails are a must-have! Breakfast exceeds expectations. Perfect location, just steps away from bars, restaurants, and shopping. Second stay here and will definitely be back!

Convenient location with nearby stores and restaurants. Helpful staff. Trendy neighborhood with high-end options. Modern interior and furniture. Smooth check-in and check-out process. Good dining experience. Professional spa staff. Comfortable and contemporary rooms. Outstanding staff assistance.

The staff were excellent, helpful, and friendly. Cool other guests, including actors and a director. Convenient location in Polanco. Clean property with friendly staff. Comfortable and well-fitted rooms. Qui

We were blown away by the stunning views from our room on the 22nd floor. The modern and spacious accommodations exceeded our expectations. Plus, the staff went above and beyond to make us feel like VIPs, even delivering complimentary guacamole to our room upon arrival. we highly recommend this hotel for a wonderful experience.

The breakfast at the hotel was always delicious, with a great menu to choose from. Additionally, the staff were excellent - helpful and friendly without being too overbearing.

The noise in the lobby at night was extremely loud, making it impossible to sit and have a drink. Furthermore, the staff's handling of items in storage was concerning.

Convenient location in Polanco, clean property, friendly staff, great airport transport service, comfortable bed, quality bathroom products.

The staff is exceptional and well-trained. The bar offers unique cocktails like the Smoky Ruby. The rooms and facilities are modern and up-to-date. The restaurant has delicious tapas and a great cocktail menu. The location is great, surrounded by bars, restaurants, and shopping.

Great location, trendy neighborhood, helpful staff, spacious rooms, modern decor, complementary cocktails and snacks.

Was all great.

I recently stayed at a fantastic hotel for a few days in an amazing neighborhood. The staff was incredibly helpful and went above and beyond to assist me. I really enjoyed the spinning classes offered at the hotel, as well as the state-of-the-art gym equipment. The hotel itself had a funky and modern decor, with spacious rooms that were clean and comfortable. The location was perfect, just a short walk from trendy shopping and high-end restaurants. The lobby bar had a lively atmosphere, with complimentary cocktails and snacks. a great experience!

Totally recommend this hotel.

We had an incredible time at a trendy hotel located in a vibrant area with plenty of little cafes and close to everything. The hotel staff was warm, helpful and genuinely nice, going above and beyond to make our stay pleasant. The room was fabulous, with above-par cleaning and turndown service. The breakfast spread was magnificent and the restaurant offered some of the best food in town. We couldn't have asked for a better experience.

There were some issues with the front desk charging our credit card without our approval, which caused a lot of disappointment and frustration.

The room had a stunning view, comfy bed, and perfect bath; plus a Bose sound system for phone. Funky hotel with modern decor, spacious rooms, party vibe in bar with free cocktails and snacks. Huge, stunning bathrooms. Clean, comfortable, amazing location near shopping and restaurants. Best hosts at J by Jose Andres - great birthday drinks and dinner.

Exceptionally helpful concierge. Modern rooms and facilities. Delicious tapas and cocktail menu. Awesome location near bars, restaurants, and shopping. Excellent and friendly staff. Celebrity sightings of Breaking Bad actor and movie director. Memorable stay with helpful staff and surprises

Nothing to mention

The room was spacious and had a great view of the city. The modern design and adjustable lighting added to the ambiance. The staff at the reception were friendly and always ready to assist. The hotel's location was excellent, surrounded by greenery and close to various bars. The sauna and gym facilities were fantastic.

The lobby area was noisy, making it difficult to have conversations with other guests and visitors. The cleanliness of the bathroom and tub could have been better.

This hotel provides a luxurious experience with exclusive amenities that met my needs. The Spa centre and massage service were outstanding. The continental breakfast was delicious and the bar/lounge area was a great place to relax after exploring the location advantages.

The staff could have been more welcoming and attentive with their service. I also had a minor issue with the sauna not working properly.

The staff were exceptional, well-trained. The bar had a cool atmosphere. Great location near parks. Delicious food in the restaurant. Incredibly helpful assistant manager. Attentive and friendly bellhop. Wonderful waiter provided excellent service.

Everything great.