We absolutely loved our stay at this luxurious hotel! The location is superb, right in the heart of town, making it so convenient for exploring all the nearby attractions. The fact that the hotel is housed in a historic building that survived the devastating earthquake of 1931 gave it a unique charm and added to our overall experience. The staff here are exceptional, providing us with impeccable service from the moment we arrived. They were always polite, friendly, and went out of their way to ensure that every aspect of our stay was comfortable and enjoyable.

Convenient location, ample parking. Clean, well-equipped rooms with comfortable bed. Excellent dining options within walking distance.

I recently stayed at a serviced apartment in the heart of the city. The location was amazing, just a short walk to the CBD, cafes, and the Municipal theater. The room was spacious and comfortable, with a well-appointed bathroom. The staff were friendly and provided excellent service. I also appreciated the free use of the laundry facilities, which came in handy during my stay. it was a great experience.

My only gripe was that the air conditioning was a bit tricky to regulate, especially when the window needed to be open.

In our recent stay at this luxurious 4-star hotel, we were warmly welcomed by the reception lady who made us feel right at home. She graciously escorted us to our well-appointed room, which was superbly equipped and so clean, it felt brand new. The fact that this place is located just a block away from both the town center and a supermarket is a huge plus. The added convenience of a locked carpark only enhanced our stay at this venue. Highly recommended for families and anyone seeking comfort and quality services.

What an enjoyable city break! We were pleased with the thoughtful complimentary items in the cozy room. The staff were welcoming and attentive to our needs. The location was perfect for exploring the sights and sounds of the city, with plenty of delicious dining options nearby. We especially appreciated the comfy bed and the clean, well-appointed bathroom.

While we loved our stay, there were a couple of minor issues. The room wasn't serviced on holidays or during the afternoons, which was slightly inconvenient.

The location of the hotel is excellent, being conveniently close to all shops, restaurants, and visitor attractions. It is also in the center of the city, making it easily accessible from the intercity bus stop. The rooms are clean and tidy, with well-furnished interiors. The staff is friendly and helpful, providing good service. The apartments offer great facilities, such as kitchen and laundry amenities, and some even have balconies with pleasant views.

The common laundry area could use some cleaning up, as the washing machines were not in the best condition.

I had a fantastic stay at this luxurious 4-star hotel! The location is absolutely perfect, right in the centre of town. Not only is it convenient for exploring the city, but it's also in an old insurance company office building that survived the 1931 earthquake, which adds a unique charm to the place. The service provided here is top-notch, with friendly and polite staff who went above and beyond to ensure my comfort. The room amenities were impressive, with a well-equipped kitchen, a comfortable sitting area, and a dining table where I enjoyed my meals. The added convenience of having a washing machine and dryer in the room was a huge plus.

I would highly recommend this hotel to all my friends.

We've stayed here before and the rooms were comfortable and well-equipped. The location is perfect if you want to access central Napier. The staff were friendly and informative.

Fantastic location, secure car park, beautiful Art Deco theme, super friendly and helpful staff, excellent facilities.

Nothing.

Superb location near intercity bus stop, easy walk to town. Spacious room with mini kitchen. Friendly staff, great views, close to amenities. Comfortable bed, daily room service, helpful front desk, baggage storage.

The location of this hotel is perfect, with easy access to supermarkets, local restaurants, and shops. It is right in the center of Art Deco Napier, making it a great base for exploring the city. The rooms are well-appointed and comfortable, with amenities such as air conditioning, a kitchenette, and free laundry facilities. The staff is friendly and helpful, providing exceptional service and recommendations of places to visit.

The rooms can become warm in the afternoon, but they do provide portable air conditioning units to offset this.

Very central location and handy parking. Clean rooms with good facilities. Friendly staff and amazing service. Comfortable and cozy bed.

Nothing all excellent.