I had a wonderful stay at this hotel in the center of town. The staff was friendly and attentive, and the rooms were clean and well kept. The breakfast included many items and had a stunning view over Puno.

Nothing to improve.

I recently stayed at Hacienda Puno Centro Historico for a few days. The hotel is conveniently located just one block away from the main plaza, making it easy to explore the area. The rooms were exceptionally clean and spacious, and the beds were comfortable. I was delighted by the delicious and varied breakfast options, including fresh natural juices, native cereals, french toasts, eggs, different kinds of bread. The hotel even offered oxygen to help with the high altitude. One standout feature was the insulated windows, ensuring a peaceful night's sleep without any disturbance from outside noise.

I would definitely recommend this hotel.

It is also a great base for visiting the Uros islands and Taquile, as it is a short walk to the lakefront.

The front desk staff could be friendlier, as they did not smile during our interactions.

The hotel is conveniently located just one block from the main square, making it easy to explore the nearby attractions. Its central location in the historical center is perfect for those looking to immerse themselves in the city's culture and history. Guests can enjoy the bustling atmosphere of the city right at their doorstep.

One downside of the hotel is the lack of soundproofing in the rooms. This means that guests may be able to hear noise from outside the room, particularly if located on the first floor.

I was pleasantly surprised by the helpfulness of the hotel staff. They went above and beyond to assist me with calling a cab at the right time and allowing me to store my luggage all day. The convenient location near the main square and shopping area was a definite plus. Additionally, the comfortable and warm room provided a cozy atmosphere. Although the towels and bedding appeared slightly worn, it did not hinder my overall experience. The breakfast buffet offered a good variety of options and the top-floor location provided beautiful views of the city. Despite some noise from the street-facing room, my stay at Hotel Hacienda Puno Centro Historico was enjoyable. I highly recommend this hotel for its helpful staff and great location.

my recent stay at hacienda puno centro historico exceeded my expectations. the well-located hotel provided spacious rooms with 24h hot water and even offered oxygen for those in need. the staff was attentive and the hotel was clean, offering a delicious breakfast. it's definitely my go-to choice in puno.

Internet connection was unreliable.

This hotel is right in the center of Puno, making it very convenient for exploring the city. The staff at this hotel were friendly and attentive, providing excellent service throughout our stay. The rooms were clean and well-kept, with comfortable beds and basic amenities.

Everything was fine during our stay.

As young travelers, we loved the upscale feel of this 4* hotel. The facilities were top-notch, with special mention to the availability of oxygen for those who need it. We also appreciated the strict security rules, including luggage tagging for storage. The rooms were comfortable and spacious, and we always had hot water. The hotel's central location, just off the Plaza De Armas, was a major plus. The staff was amazing, organizing great tours with local guides, and going above and beyond to assist us when one of our group members fell ill. Breakfast had a wide variety of choices, and we were provided with coca tea and oxygen bottles throughout our stay.

Felt welcome, no reason to complain.

Great central location. Helpful and friendly reception. Clean, spacious rooms with comfortable beds. Good breakfast with a variety of options. Value for money.

We had a great stay at Hotel Hacienda in Puno. The staff was friendly and spoke English. The location was perfect, just two blocks from the main square. The room was clean and the bed was comfortable. The bathroom was spacious and had a nice hot shower. The room even had a heater that worked well. The lobby and staircase were beautiful, and the breakfast buffet was really good with a wide selection. The hotel also had a safe for our valuables. it was a good choice for our group and we highly recommend this hotel.

We recommend this hotel.

The hotel has exceptional staff who provide great service. They store your bags and even move them to your room without you having to check in. The breakfast is delicious, and the beds are comfortable. The hotel is located in the historic center of the city, near the main shopping streets, waterfront, hills, and nice restaurants.

Nothing not too like.

the staff was incredibly helpful and accommodating, and the rooftop room for breakfast was a nice touch. the double bed room and spacious bathroom were well-equipped, and the self-service breakfast buffet had a good variety of options.

The breakfast was decent and there was free Wi-Fi available throughout the hotel. the location was also very convenient and we were able to easily explore the city from where we were staying. the hotel had a charming and cozy ambiance that added to the overall experience.

The noise level was very high and the walls were quite thin as we could hear everything going on in the hallways and rooms adjacent to ours. This made it difficult to get a good night's rest.

A block away from the main cathedral. Convenient hotel restaurant. Very good staff. Quick response to requests. Hot showers with great water pressure. Huge king bed with comfortable linens. WiFi. Plenty of coca tea. Oxygen tanks available. Large room.

Felt truly spoilt, no complaints.