The Grand Hyatt Manila exceeded my expectations with its friendly and helpful staff, spacious and clean rooms, and excellent facilities. The location is convenient, with restaurants and shops nearby, including a famous mall. The reception staff, including Mr. Sai and the two Mr. Matt, were particularly kind and welcoming. The high floor restaurant, The Peak, offers a beautiful view and great entertainment. The gym and pool, managed by Mrs. Bev, Mr. Orlando, and Mr. Francis, were also excellent.

Nothing bad to say.

Great facilities, spacious room, bathtub with TV, comfortable bed, reliable wifi.

paragraph: The breakfast was amazing! The heated pool was great. The staff at the pool were very friendly and welcoming. The hotel facilities are superb. The staff attitudes are very nice and helpful. Always helpful to what the customer needs. The location is very convenient, with restaurants and shops nearby. The rooms are clean and well furnished. The lobby is spacious with nice decorations.

Paragraph: Nothing not too like.

Grand Hyatt exceeded my expectations with its luxurious lobby, attentive staff, and spacious Grand King room equipped with extra amenities. The location, steps away from Uptown Mall and Uptown Parade, was perfect. The cocktails and food at The Lounge were excellent too.

The morning meal could have been improved with more variety.

The hotel was very luxurious and in a great location. We had all the restaurants and shops we needed nearby, including a large famous mall. The staff were incredibly kind and welcoming, making us feel like part of the family. The rooms were clean and well-furnished, and the housekeeping service was top-notch. The lobby was spacious and beautifully decorated. We also loved the gym and pool facilities, which were excellent and well-maintained.

There was nothing negative to mention about our stay. We enjoyed every moment and had no complaints whatsoever.

Amazing hospitality, professional staff, great city view, well-managed hotel, delicious food.

Could not be improved.

The breakfast food was fantastic, especially at the Grand Kitchen's restaurant. The room size and layout were spacious and comfortable.

The check-in process was excessively delayed, even though I had booked a high-priced room. It was frustrating to wait for 2-3 hours to get into the room.

As low-budget travelers, we appreciated the great amenities and facilities available. The room was spacious and had a separate toilet and bathtub, with a fantastic view from the 53rd floor. The bed was incredibly comfortable, and the staff went above and beyond by providing a complimentary cake and champagne for our anniversary. The location was convenient, with nearby malls and restaurants in walking distance.

We felt very welcomed and had no complaints during our stay.

The hotel is conveniently located and offers a great view of the cityscape from the room. Guests can enjoy a relaxing dining experience at the pool restaurant, where the atmosphere is peaceful. The staff is friendly and accommodating, providing excellent service throughout the stay. The room is spacious and well-maintained, with a clean and comfortable bathroom. The breakfast buffet offers a variety of delicious options, and the reservation team is helpful and friendly.

Guest services could be improved to ensure a seamless experience for guests.

The value for money at this hotel was excellent, and the room was spacious and comfortable. The location was convenient, with plenty of nearby restaurants and shops. The staff, especially Paola at the front desk, were incredibly accommodating and friendly.

The breakfast offerings could have been improved with a wider variety of options.

My recent stay at Grand Hyatt Manila was truly a luxurious and unforgettable experience. The hotel's prime location near upscale shops and restaurants, including the renowned Uptown Mall, made exploring the city a breeze. The staff, from the security entrance to the reception, were incredibly warm and made me feel like part of their family. The rooms were impeccably clean and well-furnished, and the housekeeping service was top-notch. The spacious lobby with its stylish decor added to the overall elegance of the hotel. The highlight of my stay was dining at The Peak, a restaurant on the high floor that offered breathtaking views and delightful entertainment. I also appreciated the excellent gym facilities and refreshing pool, where Mr. Orlando and Mrs. Bev were always friendly and helpful. my stay at Grand Hyatt Manila was truly fantastic, and I would highly recommend it to anyone visiting the city.

While my stay was exceptional, I did notice a few minor drawbacks. The bathroom could benefit from having bathroom rugs to prevent slipping on the slippery floor, even when dry.

Stayed for 3D2N for our wedding anniversary. The facilities were great as expected, all staff were kind and welcoming. Rooms were clean and well-furnished. Lobby was spacious and beautifully decorated. The high floor restaurant, The Peak, had a nice view and entertainment. The gym and pool were excellent. Complimentary cake and champagne for our anniversary was a sweet gesture. Location was convenient, walking distance to Uptown Mall and many restaurants in BGC. A perfect staycation where we felt safe. Will definitely be back soon.

Recommend this hotel.

Polite and helpful staff. Clean and comfortable bedding. Great view of the cityscape from the room. Unique and well-maintained room layout. Delicious food served with great quality.

I had a fantastic stay at this hotel! The staff, from the maid to the general manager, were incredibly professional and kind. The breakfast buffet was delicious, and the restaurant served the best food. The swimming pool was also great, and the people who took care of it were very attentive. The location was convenient, close to St. Luke's Hospital. the hotel had excellent cleanliness, facilities, and staff.

Can honestly say there wasn't anything not to like.

The breakfast was okay, with a good vegetarian section but some items ran out. The pastries and cold cuts were great. The hotel's location near restaurants and shops, including a large mall, was convenient. The staff were welcoming and kind, providing excellent service. The rooms were clean and well furnished, and the gym and pool were excellent. it was a recommended stay.