We had a fantastic stay at the Butuan Grand Palace. Our room was spacious and impeccably clean, with a comfortable bed that provided a great night's sleep. the hotel's location was ideal, with easy access to restaurants, shopping malls, and bars. the staff went above and beyond, offering outstanding service with a smile. We enjoyed a delicious breakfast that left us feeling satisfied. we were thoroughly impressed by the elegant hotel and would definitely stay there again.

Nothing to complain about at all! 😊

We absolutely loved our stay at this hotel. The cleanliness was top-notch, with well-maintained rooms and common areas. The hotel facilities were impressive, especially the spacious and inviting pool. The location was perfect, not right within the busy commercial area of the city, but still conveniently located near various establishments. It offered a peaceful atmosphere with stunning views of the mountains and fields from the lobby area. The hotel staff were friendly and accommodating. The breakfast buffet was fantastic, with a wide variety of dishes served daily.

Nothing negative to say.

The value for money at this hotel was great, the room was comfortable, and the staff treated me politely and were helpful. The location was also convenient, with easy access to transportation options and nearby restaurants.

The breakfast selection could have been improved with a wider variety of options.

Comfortable room, clean, free coffee, daily buffet breakfast, near mall.

Absolutely nothing.

the room at butuan grand palace was a pleasant surprise - spacious, nicely appointed, and clean. the staff was friendly and the restaurant served good food. i would definitely go back again.

Missing mini bars in the rooms.

I had a great value for my money at this hotel. The room was clean and comfortable, and the location was convenient with nearby restaurants. The staff were polite, helpful, and made me feel secure with the presence of security guards.

Menu for breakfast could be improved with a wider variety of options.

We stayed at a hotel right in the heart of the bustling commercial area, which was quite convenient for us. Despite the noise, we enjoyed the stunning views of the mountain and fields from the lobby area. The room was comfortable and clean, providing us a peaceful sanctuary after a busy day. The staff was friendly and went out of their way to accommodate our needs.

The buffet breakfast was a disappointment, lacking variety and needing to be refreshed more frequently.

Very secure establishment, with armed guards, metal detectors, and key card access to rooms and floors. Restaurant has excellent food options for breakfast, lunch, and dinner, with live music at night. Comfortable rooms, with free breakfast and pool access for guests. Perfect for solo travelers with single room option. Staff is helpful and accommodating.

The staff at Butuan Grand Palace were incredibly accommodating and helped us with our early check-in. The restaurant had talented performers and delicious food, especially the vegan options. The shuttle service was reliable and convenient. Despite some minor room issues, we enjoyed our stay and would recommend this hotel.

The hotel's location was great! It made it easy to explore the nearby attractions and I felt safe during my stay. The lobby was impressive and created a grand first impression. The staff were friendly and helpful throughout my stay, ensuring that everything went smoothly. The rooms were spacious, clean, and well-equipped. The comfy bedding provided a restful night's sleep, and the water pressure in the shower was perfect. Plus, the food at the hotel's restaurant was something to look forward to with a variety of delicious options.

One aspect I didn't enjoy was the repetitive breakfast menu that remained the same every day. It would have been nice to have some variety and different options.

This hotel exceeded my expectations with its luxurious amenities and exceptional service. the room was spacious and had exclusive in-room breakfast options, as well as private facilities like a relaxing outdoor dining area.

The only minor issue I encountered was with the restaurant service, where the staff seemed inexperienced and lacked leadership. this did not diminish the excellent food quality or the efficient regular shuttle service to the airport.

The Butuan Grand Palace exceeded our expectations in terms of affordability and cleanliness. the rooms were comfortable and well-maintained, ensuring a good night's sleep. the hotel's location in a quiet area offered beautiful views of the mountains and fields from the lobby. We appreciated the convenience of being within walking distance to Gaisano Mall and having easy access to transportation options. the staff were attentive and helpful, and the free airport shuttle was a great convenience.

Could not be improved in any way. 🚫

Just a short walk downhill, this hotel has a convenient location, close to the main highway and the malls, including Gaisano mall. The room and bathroom were clean and spacious, and the staff was polite. Breakfast was decent, with good quality food. The gym was a nice touch with universal weight machine. The room was also equipped with air conditioning, a comfortable bed and pillows. They also offer comfortable seating areas in the lobby where you can relax before your outings.

One of the amenities was not up to par, as the pool water was not well-maintained.

The hotel is conveniently located right within the busy/noisy/crowded commercial area, making it easily accessible to shops and restaurants. Despite this, it offers a peaceful and quiet atmosphere. The rooms are spacious and clean, with comfortable bedding and a well-equipped bathroom. The staff provides excellent service, ensuring your needs are met. The breakfast options are varied and delicious, especially their cakes. The hotel also offers facilities such as a seating area for relaxation.

The Wi-Fi reception in the rooms can be slow, making it difficult to stay connected.

the breakfast menu was varied and different each morning, providing a pleasant surprise. the staff were polite and helpful, and the presence of security guards made me feel secure. the rooms were cleaned daily, with new sets of towels provided. I also appreciated the complimentary coffee and bottled water. I highly recommend Butuan Grand Palace for a comfortable and enjoyable stay.

For us, the hotel was ideal 👍.