The hotel was in a key location, just a short walk from the main square. It was also close to a park, which was nice for a leisurely stroll. The rooms were clean and comfortable, allowing for a pleasant stay. Additionally, the staff were helpful and accommodating, making our Christmas experience enjoyable.

One downside was the size of the rooms, which were a bit small. However, upon upgrading, we were able to enjoy a little more space.

Clean, friendly staff, comfortable room, great breakfast, good location, modern ambiance.

Nothing could have been better.

Great location, easy to reach central square and other attractions. Helpful staff, assisted with taxis and printing boarding passes. No hidden fees, good value for money. The hotel is undergoing renovations and will look amazing. Comfortable room with ample storage, clean bedding and towels changed regularly. Breakfast had variety to suit everyone's preferences.

The location of Best Western Plus was absolutely perfect for exploring the city. We were just a short walk away from the main square and all the best restaurants. The modern and clean rooms made for a comfortable stay, and the breakfast offered was delicious and extensive. The staff were generally helpful and pleasant. Additionally, the fast Wi-Fi and free access to computer and printer facilities were a convenient bonus. I highly recommend this hotel for its great location and value for money.

We had a fantastic stay at a hotel in Krakow. The taxi driver from Best Western Plus was incredibly friendly and made our pick-up and drop-off at the airport seamless. All the staff at the hotel were helpful and welcoming. To top it off, they surprised us with wine, chocolate cake, and a card for our anniversary, which was a lovely touch. The hotel itself was impeccably clean and had a pleasant scent throughout. Our room was modern and spacious, and the location couldn't have been better. It was just a 5-minute walk from the main square and close to everything we wanted to visit. The breakfast offered a good variety of options to start our day.

Friendly taxi driver and helpful staff. Immaculate and pleasant-smelling reception. Varied and plentiful breakfast. Convenient location near main attractions. Comfortable and clean rooms.

Had a great Xmas stay in the heart of the city, just a short walk to major attractions. Enjoyed the friendly staff and early check-in as a loyalty member. The newly refurbished room had all the usual amenities and a comfortable bed. Good variety of breakfast options available until 10am.

The room was quite small, even for European standards. The radiator couldn't be turned off, making the room uncomfortable despite warm weather.

Great location in the heart of the city, just a short walk to the Old Town and Wavel Castle. The hotel staff were extremely friendly and helpful, providing us with plenty of information and even offering an early breakfast on our last day. The breakfast itself was delicious, with lots of tasty Polish options. The hotel was clean and cozy, making us feel at home during our stay. Despite a few minor drawbacks, overall I highly recommend this hotel.

The value for money at this hotel was excellent, with an immaculate and lovely-smelling room. The location couldn't have been better, within walking distance of the main square and castle. The staff were incredibly friendly and helpful, even surprising us with a thoughtful anniversary gift.

The only small improvement for breakfast would be to have more available tables during the peak times.

This hotel offers great value for money with its affordable prices. The attention to detail is evident in the well-equipped rooms, complete with all amenities and even a balcony. The location is perfect, very close to the main market and situated on a park, providing a peaceful atmosphere.

All was fine, nothing to improve.

The rooms were small but comfortable, and the rooftop room had windows for stargazing. Great location for exploring the old town, train station, Wawel castle, and the Jewish Quarter. The staff was friendly and helpful. Good breakfast with European dishes and tasty porridge.

Perfect location, quiet zone, good breakfast, comfortable and clean room, friendly personnel.

Nothing at all.

Value for money was excellent, and the room was spacious and clean. The location was perfect, just a short walk away from major attractions and the main railway station. The staff treated us with utmost friendliness and efficiency.

Breakfast delights, but could use more variety.

The hotel had a fantastic location in the heart of the city. The staff were friendly and helpful, and we appreciated their willingness to accommodate our room change request. The breakfast buffet was amazing, with a wide range of tasty dishes that surpassed our expectations.

We felt really comfortable during our stay and had no complaints.

Great location opposite a park. Modern decor, spacious and clean rooms with nice views. Mini market next door for forgotten supplies. Friendly and attentive staff. Buffet breakfast with hot and cold choices. a convenient and comfortable stay. 🌳🏨👍